Sales Representative - Family Service Advisor
Work where your Faith is! More than 500,000 people see a positive difference in their lives every day through the ministries of the Archdiocese of Milwaukee. Our Mission is to proclaim the Gospel of Jesus Christ by calling, forming, and sending disciples to go and make new disciples.
Are you an experienced sales professional who is passionate about serving families with care and compassion? Join our team! The Archdiocese of Milwaukee Catholic Cemeteries has an opportunity for a Sales Representative to educate families on advanced planning and at-need cemetery and funeral services. This position reports to the Location Manager and is a member of the cemeteries team.
Responsibilities
- Meet or exceed expectations for lead generation, appointment setting, follow-up, and Advanced Planning revenue targets
- Meet with families and follow At-Need Cemetery and At-Need Funeral processes and procedures
- Follow Advanced Planning processes and procedures
- Educate families on the Order of Christian Funerals
- Educate families in making informed decisions for selecting a cemetery property and funeral products and services
- Share the journey with families by being present at the committal service
- Participate in parish outreach and community events to educate families on the Order of Christian Funerals, and the benefits of Advanced Planning
- Contact leads/referrals to schedule appointments and make Advanced Planning presentations
- Follow policies and procedures for contract administration and records management
- Effectively use cemetery/funeral software, CRM, systems, and tools
Qualifications
- College degree preferred, and/or 2-4 years working in a sales environment having face-to-face contact with the customer
- Knowledge of the Catholic faith, rituals, and traditions
- Understanding of the Order of Christian Funerals
- Able to conduct oneself with a “Family First” approach
- Knowledge of processes, principles, and methods for selling products and services
- Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
- Excellent interpersonal and communication skills, both in person and on the telephone
- Highly organized, detail oriented, and excellent time management skills
- Ability to work and make decisions under pressure and tight deadlines
- Proficient in the use of computers
Compensation and Benefits
The Archdiocese of Milwaukee provides a full-scope of employment benefits, including health and wellness, flex-time, Catholic school tuition assistance for children of employees, and a pension program. The position is a full-time, in-person salaried plus commission role based in one of our eight Catholic cemeteries. Occasional weekend and evening assignments and occasional travel throughout the archdiocese are involved. Compensation range is between $70,000-$90,000 which includes base salary, commission, and additional bonus opportunities. Top performers can earn well over $100,000.
