Administrative Assistant – Immigration Legal Services

Catholic Charities of Eastern Oklahoma • Full-time • Tulsa, OK, US • 2w ago

Job Type: Ministerial

Reports to: Office Manager

Position Description

This full-time benefited position provides high-quality program support to the entire Immigration Legal Services team to identify, screen, and schedule potential clients for consultations. The administrative assistant works closely with the administrative team and the legal representatives to direct the traffic of potential clients and ensure the effective and efficient selection and scheduling of consultations.

The Immigration Legal Services program is called to bring dignity, justice and hope to the immigrant among us by providing direct legal services in immigration matters to low-income clients in Eastern Oklahoma so that immigrants can fully engage in and contribute to our community.

Ministerial

As a ministerial representative of CCEOK, it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church
Pray daily for the needs of the poor; opportunities include personal prayer, daily Mass, and/or adoration
Willingness to learn how to articulate Catholic teaching with a commitment to its application in the job function
Execute duties in a Christ-like manner with love and compassion following the values and principles of the program, Catholic Charities and Catholic Social Teaching

Leadership

Take ownership of CCEOK’s overall vision and understand your vital role in helping to accomplish the program’s mission, strategy, and goals
Enthusiastically engage in building a collective learning environment that fosters curiosity, personal and professional growth, and a commitment to excellence
Serve as a positive example and peer mentor to colleagues and volunteers within the program and always strive to be the consummate team player

Administrative Support

Call potential clients to do intakes and gather basic information to screen for eligibility
Create intake case notes for clients in our online case management database
Maintain the “Appointment List to Review” excel sheet and ensure it’s up to date
Schedule appointments for initial consultations and send reminders to clients one day before appointment to confirm attendance
Receive and implement feedback from legal representatives on client consultation quality
Administrative closing of cases

Clerical Support

Send immigration applications and documents by mail
Help clarify any doubts that volunteers may have about administrative processes
Track consultations in order to report relevant data to the supervisor
Provide general administrative assistance
Assist with interpretations as needed

Perform other related duties as assigned.

Qualifications

High school diploma or equivalent required, associate or higher degree preferred
Proficient in Spanish and English (reading, writing and speaking) required
Experience working in a legal environment and/or other relevant experience working with immigrants and/or vulnerable populations preferred
Excellent written and verbal communication skills
Strong attention to detail and good problem-solving skills
Ability to prioritize multiple projects and ensure all deadlines are met
Willingness to learn new things and grow outside of comfort zone
Ability to work well independently and within a team
Competence in communicating and interacting with others of diverse cultural, geographic, and economic backgrounds in a professional and compassionate manner, including interacting with individuals experiencing substantial levels of emotional, physical, financial, or other hardship
Computer proficiency including MS Word, Excel, PowerPoint, Outlook, Office 365

To apply for a position, please send resume and cover letter to:

Mail: Catholic Charities Attn: Human Resources P.O. Box 580460 Tulsa, OK 74158-0460

Email:
hr@cceok.org

For more information: call (918) 508-7121