If you thrive in a non-profit organization where what you do makes a difference in the lives of others, then Catholic Charities is the place for you!
With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds why not join the Catholic Charities team!
About the Role:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at the Yawkey Center. In this role, you will be responsible for providing administrative support to our team of professionals, ensuring the smooth and efficient operation of our front desk. The successful candidate will be a self-starter with excellent communication and interpersonal skills, able to work independently and as part of a team. You will play a critical role in providing oversight of the building lobby, waiting, and reception areas, while maintaining a high level of confidentiality for the agency, its clients and visitors. The administrative assistant welcomes and assists clients and visitors, maintains a hospitable environment, is knowledgeable of the programs within the site they are serving.
Minimum Qualifications:
- High school diploma or equivalent
- At least 3 years of experience in an administrative support role
- Proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Bilingual ability required. English/ Haitian Creole, English/Spanish, English/ Portuguese, and/ or English/ Cape Verdean Creole.
Preferred Qualifications:
- Experience in a social assistance or non-profit organization
- Experience with database management and record-keeping systems
Responsibilities:
- Greet all employees and visitors in a professional manner.
- Ensure building safety by closing of building, including unlocking and locking front and side entrances, parking lot gate, and arming and disarming alarm at end of business day, as needed. Notify Office Manager and Vice President of all safety concerns.
- Maintain organized front desk reception area.
- Monitor activity of front door entrance.
- Check in all visitors by having them sign in and out at reception, distribute visitors' badge, and contact designated individual or department. Visitors are not to be left unattended throughout the building.
- Provide telephone services such as answering telephones in a timely & polite manner, transferring calls, receiving and conveying messages as needed.
- Receive, sort, and/or distribute mail and packages for all programs on site. Maintain postage and delivery logs.
- Maintain and update building and phone directory.
- Provide front desk coverage. Back up coverage must be requested and present before leaving the desk unattended.
- Promptly reporting issues related to phone services, door locks, elevator malfunctions, electrical issues interior and exterior, alarms, cameras, general maintenance, as well as police activity, and disruptive guest to the Office Manager or designee.
- Adhere to agency “Dress Policy
- Maintain professional boundaries and client confidentiality.
- Attendance of internal and external meetings and trainings as required.
Skills:
As an Administrative Assistant at the Yawkey Center, you will use your excellent communication and interpersonal skills to provide exceptional customer service to our clients and team members.
You will also use your strong organizational and time-management skills to ensure that our office runs smoothly and efficiently. Proficiency in Microsoft Office Suite and with the ability to work effectively and compassionately with people of diverse cultural, ethnic, social, and economic backgrounds will be essential to your success in this role.The shift is 10:00AM to 6:00PM Monday- Friday. When there are night activities in session the shift will be 12:30PM to 8:30PM.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org.
The shift is 10:00AM to 6:00PM Monday- Friday. When there are night activities in session the shift would be 12:30PM to 8:30PM.
