If you thrive in a non-profit organization where what you do makes a difference in the lives of others, then Catholic Charities is the place for you!
With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds why not join the Catholic Charities team!
The Healthy Families Supervisor provides weekly reflective, clinical, and administrative supervision for up to 5 home visitors. Maintain up to date required documentation, conduct quality assurance activities, and collaborate closely with the Program Coordinator to assist general program management. Healthy Families Supervisor is a full-time position.
ESSENTIAL FUNCTIONS
- Always maintain professional boundaries and confidentiality.
- Conduct weekly reflective, clinical, and administrative supervision sessions for up to 5 home visitors.
- Promote mindfulness self-regulation strategies to support staff navigate through difficult and stressful work-related situations.
- Facilitate team building activities to promote a culture of belonging, collaboration and staff motivation.
- Train home visitors to guarantee high quality service for the families by meeting the needs of families from diverse socio-economic, cultural, and linguistic backgrounds.
- Maintain up to date supervision documentation as required.
- Conduct quality assurance activities such as observations, QA calls, and co-visits to guarantee high quality service for the families.
- Collaborate with the Program Coordinator to analyze data provided by Children’s Trust, develop, and implement strategies to meet all the program required and standards.
- Serve as a linkage between community agencies and staff to provide appropriate referrals and connections for children and families in the program.
- Complete employee performance appraisals.
- As a Mandated Reporter, file and assist home visitors in filing 51A Child Abuse and Neglect reports with the Department of Children, when necessary.
- Oversee health and social service assessment, counseling, education and advocacy services to clients. Make referrals and provide follow-up case management.
- Supervise the client record and data collection for assigned staff.
- Verify that clients are receiving services by checking weekly employee visitation records and schedules. Ensure data is entered timely and accurately into the Participant Data System.
- Monitor home visitor schedules to ensure home visits are completed according to service level.
- Complete required reports as required by the program and funder.
- Participate in weekly supervision with the Program Coordinator.
- Implement quality assurance procedures by conducting home visit observations, co-visits and quality assurance calls to participants.
- Perform annual parent child interaction assessment for program participants utilizing the required parent child interaction rating tool.
- Assist with implementation of HFM policies and execution of expected benchmarks to meet HFA Best Practice Standards in order to meet national accreditation requirements.
- Supervise home visiting activities, group-based training needs and activities for parents.
- Represent the Healthy Families program to other agencies as requested by the Program Coordinator.
- Maintain ongoing communication with the program funder and community partners.
- Communicate client concerns to the Program Coordinator and Home Visitor. Resolve timely.
- Work is performed in an office environment and at offsite locations as required. Use of general office equipment including phones and computers. The Supervisor will support the Home Visitor with home visitation during an absence of the Home Visitor. May stand or sit for prolonged periods of time.
- Open or close office as required. Always ensure safety for self and others.
- Attend internal and external meetings and trainings as required.
- Local travel as required.
- Other duties assigned by the Program Coordinator.
QUALIFICATIONS
- Bachelor’s degree in human service or related field working with children and families with 2 years relevant work experience. MSW or another Advanced Degree in human services field.
- Experience with providing supervision including reflective, clinical, and administrative practice.
- Knowledge of infant and child development and parent child attachment.
- Knowledge of working with a trauma informed approach.
- Strong computer literacy skills including knowledge of Microsoft Office Suite (excel, word, outlook, power point)
- Strong organizational skills.
- Good observation and communication skills.
- Experience working and collaborating in a multicultural environment
- Strong interpersonal and communication skills.
- Bilingual preferred. Fluency in English, Spanish, Haitian Creole, Cape Verde Creole, Portuguese, and Vietnamese welcomed.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org.
