Overview:
Do you want to bepart of creating a great place to work for all St. Luke's employees? The Rewards & Recognition Program Manager will play an integral role in designing and delivering employee appreciation experiences, so team members feel appreciated for their contributions and inspired to do their best work.
The program manager will work closely with the Talent Effectiveness team, HR leadership and key stakeholders to administer and enhance St. Luke’s portfolio of employee recognition programs, and oversee intake requests, systems configurations, reporting, and education.
St. Luke’s is committed to providing exceptional patient-centered care to the people in our communities. This role will assist with providing exceptional employee experiences so that our team members feel enabled and inspired to do their best work.
Key Responsibilities:
- Oversee the administration, delivery and assessment of employee appreciation programs and systems to ensure the best employee experience.
- Provide day-to-day support and customer service for recognition programs and be a steward of organizational and industry best and proven practices – as well as human resources policies, guidelines and expectations.
- Provide evidenced-based advice and support to HR Business Partners and business leaders regarding employee appreciation guidelines, procedures and tools; Collaborate with partners across the health system to identify and develop timely and strategic initiatives to boost appreciation and gratitude.
- Assist in the development and maintenance of leader education as well as systems documentation, user guides, knowledge articles and training materials.
- Monitor performance and usage metrics, analyze data and generate reports to identify trends, patterns, and areas for improvement in adoption and utilization.
- Coordinate system upgrades, enhancements and improvements with external vendor and internal stakeholders, ensuring smooth change management and communications.
- Stay informed about industry trends, emerging tech and best practices in employee appreciation and recognition; share knowledge and insights with the team to drive continuous improvement.
- Support other talent programs and initiatives as needed
Preferred Qualifications & Experience
- Strong program management and change and communication skills, with the ability to interact with users at all levels of the organization and translate information into action.
- Educational background in Human Resources, Business Administration, or a related field, or previous experience with recognition programs, HR technology or system administration (e.g., LMS, HCM, Recognition System).
What’s in it for you:
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
