Posted on 11/21/2024
Accepting applications
About This Position
Position Reports to:
Executive Director of Enrollment Services
Department:
Enrollment
FLSA Status:
Exempt
Schedule:
Monday – Friday, 8:30 a.m. - 4:30 p.m., Some weekends and overnight travel
Position Summary
The Manager of Austrian Enrollment is responsible for all aspects of recruiting students for our Austrian Program. Serves as primary contact for services provided to students, families and staff from main campus and serves as liaison between campus staffs. Also provides administrative assistance and support in the planning and development of current and new programs that meet the needs of our students.
Primary Responsibilities
- Recruit Franciscan students to achieve the goals established for our study abroad program in Austria. Includes responsibility for marketing, communications and budget.
- Provide customer service to families and students, giving an in-depth framework concerning the Austrian calendar and experiences. Includes hosting informational meetings on and off campus.
- Recruit students from other campuses (transients) to attend alongside our students. May include travel to other schools., conferences, or study abroad program fairs.
- Organize and execute visa application process, including collection of student information and passports, completion of paperwork, and scheduling appointments.
- Provide administrative support in planning programs and developing new ways to make the Austrian experience available.
- Serve as Liaison between Austrian campus staff and main campus.
- Serve as contact with Austrian government, Austrian Consulate in the U.S., visa processors, insurance and travel providers.
This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.
Requirements
About our ideal candidate
Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:
Work Experience
- Must have experience studying or working abroad, preferably in a college or university setting.
- Must have experience using social media to market and communicate.
- Must have attended or been employed at Franciscan’s Austrian campus.
Competencies
- Action Oriented: Must be able to function independently, anticipating needs and reacting to program cycle.
- Customer Service: Must be able to provide outstanding customer service to students, families and staff.
- Drive for Results: Maintain clear focus on enrollment goals.
- Planning: Must be able to develop long term program goals and attend to duties in advance of deadlines.
- Verbal/Written Communications: Must be able to communicate complex situations across age groups and cultures.
Education
- Bachelor’s degree required.
Technical Skills
- Proficient and comfortable working with social media, including graphic design and media presentation.
- Understand the complexities of travel and international travel.
- Comfortable in computer software including Jenzabar, Salesforce and Microsoft products.
Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.
Please apply online: https://franciscan.edu/human-resources/
Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.
