Position Summary:
The Head of Housekeeping lead the daily operations of our housekeeping department. The successful candidate will be responsible for overseeing the cleaning staff, ensuring that all areas are kept clean and tidy, and providing guidance and support to staff members. The ideal candidate will have excellent organizational skills, be able to manage multiple tasks at once, and have experience in a similar role.
Reports To: National Events Manager
Direct Reports: Housekeeping Associates
Exempt Status: Non-Exempt
Position Status: Full-Time
Salary Range: $17.00/hour - $22.00/hour
Responsibilities:
Supervise and coordinate the activities of housekeeping staff.
Inspect rooms and public areas to ensure they meet standards of cleanliness.
Develop and implement housekeeping policies, procedures, and standards.
Ensure that all safety and security procedures are followed.
Train new housekeeping staff in proper cleaning techniques and safety protocols.
Maintain inventory of cleaning supplies and order new supplies as needed.
Handle customer complaints in a professional manner.
Employee will assist in other projects as directed by the Manager or a Director or President of the AFC.
Required Skills and Abilities:
Good interpersonal and communication skills.
Strong time management skills and proven ability to meet deadlines.
Proven history of workplace punctuality.
Excellent organizational skills and attention to detail.
Experience with a variety of cleaning products and tools.
Self-directed and motivated.
Ability to function well in a high-paced environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
High School Diploma and 1+ years experience in cleaning or food service.
1+ year supervisory experience.
Physical Requirements:
The employee will usually be required to stand or walk for 30 minutes or more.
The employee may occasionally be required to stand, reach, bend and lift up to 40 lbs.
The employee will be required to work in confined spaces.
Specific vision and hearing abilities required by this job include close vision and distance vision and ability to hear conversations in office and group settings.
Attendance at meetings or events may be required.
