MissionArchbishop Carroll High School is a Catholic, college preparatory, co-educational school in the heart of Washington, DC. We welcome young people and empower them in a diverse, academically rigorous, supportive learning environment. Our community works daily to think critically, creatively, and morally so that we can serve God with purpose. Job Title: Front Desk Support StaffDepartment: Main OfficeReports To: PrincipalJob Summary Archbishop Carroll is seeking a full-time Front Desk Support Staff to complete general office administration duties.
This is a short-term assignment, so you must be willing to commit to the duration of the assignment. Our ideal candidate must have strong customer service skills, a detail-oriented self-starter with an upbeat phone manner, and a positive attitude. They show comfort with technology and effective task-management skills, as well as the ability to balance multiple assignments at a time. Must be familiar with Microsoft Office Suite & Google Applications.Duties and Responsibilities: Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen, and forward incoming phone callsEnsure the reception area is tidy and presentable, with all necessary stationery and material (e.g.
pens, forms, and brochures)Provide basic and accurate information in person and via phone/emailReceive, sort, and distribute daily mail/deliveriesMaintain office Health & Safety by following safety protocols and controlling access via the reception desk (monitor logbook, issue visitor badges)Update public-facing calendarsSupports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Contributes to team effort by accomplishing related results as needed.Perform other clerical receptionist duties such as filing, photocopying, and faxingQualificationsBilingual PreferredData Entry-Student Information SystemsProven work experience as a Receptionist, Front Office Representative, or similar roleProficiency in Microsoft Office Suite & Google AppsHands-on experience with office equipment (e.g. fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and demonstrate proactive problem-solving when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeOther Requirements: The ideal candidate must have knowledge of the Catholic faith, beliefs and practices along with a thorough understanding of and commitment to the educational mission of the Archdiocese of Washington, and the vision of Archbishop Carroll High School. The candidate must possess a positive attitude; good communication skills, a collaborative leadership style; and sensitivity to working in a diverse, multicultural environment.
