Fidelis Catholic Credit Union is seeking a dynamic and friendly Member Services Specialist to join our team. This role is essential in providing exceptional service to our members, reflecting the values of our faith-based organization.
We are looking for individuals with strong communication and problem-solving skills, and a dedication to serving our community.
Key Responsibilities:
• Provide excellent service experiences to members and potential members.
• Accurate and efficient cash handling.
• Assist members with deposit and loan products.
• Open and maintain membership accounts.
• Travel to Fidelis branch locations within the Denver Metro area.
• Represent the Credit Union by providing excellent service and upholding the guiding principle: "So in everything, do to others what you would have them do to you."
• Travel to Fidelis branch locations within the Denver Metro area may be required.
Qualifications and Skills:
• Experience in customer service, banking, or related fields is desired.
• Strong communication and collaboration skills, with the ability to interact effectively with staff and credit union members.
• Demonstrated success in cash handling.
• Ability to recognize and resolve issues.
• Strong organizational skills.
• Bilingual skills a plus.
Benefits:
• Medical, Vision, and Dental Insurance (Eligible on Date of Hire)
• Vacation and Sick Time
• Long and Short-term Disability
• 401(k) with Employer Match
• Life Insurance
• Observance of Federal and some Catholic Holidays
