ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
JOB SUMMARY: The Medical Receptionist is the initial point of interaction with our consumer/visitors either personally or by telephone. The Medical Receptionist will greet all visitors in a friendly manner, provide or direct them to the appropriate services required within the organization.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Greet visitors and consumers in a timely and friendly manner
-
- Updates insurance information, if necessary, in the Behavioral Health Electronic Health Record (Credible).
- Distributes the daily incoming mail and faxes.
- Tracks and monitors the visitor and other logbooks (vehicles and conference rooms).
- Reports elevator outages as necessary.
- Logs and monitors attendance sheets of consumers and staff as necessary.
- Schedules educational luncheons for staff in the clinic.
- Responsible for creating consumer IDs and uploading of said pictures in Behavioral Health Electronic Health Record (Credible).
EDUCATION and EXPERIENCE:
SKILLS and COMPETENCIES:
- Excellent written, verbal, and interpersonal communication skills. Must be able to interact appropriately with consumers with serious and persistent mental illness.
- Knowledge of computer systems (MS Office products) MS Word, Outlook and Excel and the ability to navigate web-based applications.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
