Job Description
THIS IS A GLOBAL ROLE THAT CAN BE BASED OUT OF ANY COUNTRY WHERE CRS HAS REGISTRATION OR A PEO IN PLACE TO HIRE STAFF. THIS IS A REMOTE TELECOMMUTER POSITION.
About CRS
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Background
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary
This is a strategic position responsible for designing, developing and leading the implementation of health, safety and security learning and development at individual, team, and organizational levels. As part of the Health, Safety and Security Unit (HSSU), the Senior Advisor HSS Learning, and Development will oversee both learning and development in health, safety and security and incident/crisis response preparedness in order to improve CRS’ organizational resilience. Key activities include learning needs assessments, designing and implementing frameworks to meet these, devising processes and tools and developing and delivering innovative learning solutions to support CRS’ agility and responsiveness when delivering programs globally.
Responsibilities
Job Responsibilities
- Within the Health, Safety and Security Unit, serves as thought leader on and is responsible for the development and maintenance of innovative and agile solutions and resources to support the learning journeys of CRS staff, with a specific focus on technology enhanced delivery that improves training coverage and increases staff capacity in the areas of Health, Safety, Security and Risk Management and response. Collaboratively develop an effective global HSS learning and development strategy that reflects CRS’ strategic direction, operational contexts, and international best practices.
- Develop and integrate an agile Monitoring Evaluation and Learning methodology, in coordination with the CRS Knowledge, Management and Learning (KML) unit.
- Maintain and improve the process of incident analysis and utilize the identified trends and lessons learned as priority areas when updating HSS learning and development content.
- Through cross-departmental engagement and relationship development, identify potential training needs from Country Programs, regions or other CRS departments and define solutions to meet cross-departmental training needs and/or establish new partnerships to enhance learning opportunities.
- Foster and grow external relationships with key strategic partners and vendors to ensure access to global training facilities, equipment requirements, support capacities, and new learning approaches which can enhance CRS’ HSS learning and development approach.
- Develop and maintain a program for talent identification, growth, and retention of HSS trainers as they progress along their respective qualification pathways and ensure annual proficiency of all trainers is maintained, documented, and utilized for subsequent Fiscal Year planning – in coordination with other key departments to ensure an agency wide approach. In locations where appropriate, promote to local Partner organizations the ability to join learning and development initiatives, thus developing long-term local learning capacities.
- Create talent growth pathways, provide coaching opportunities and access to professional development opportunities to support staff growth in HSS and in other areas of risk prevention and management.
- In coordination with other key stakeholders, assist in strengthening and implementing regional and organizational level incident and crisis management exercises and training, to improve the readiness of related management teams and increase the ability of CRS to manage and respond to critical incidents and enterprise level crisis events.
Key Working Relationships
Internal: HSS Unit, KML team, CRSLearns team in Global People Resources, IT teams and information security/data protection team in Global Knowledge and Information Management (GKIM), other global departments such as Marketing & Communication, Program Quality (including Partner Capacity Strengthening Unit), Internal Audit, Ethics Unit, General Counsel and Humanitarian Response Department.
External:International and local partners, donors, relevant embassy training staff, contracted learning service providers, NGO learning and development networks, and HSS training staff from other NGOs and UN Agencies.
Supervision
None
Language Required
Fluency in English required; Fluency in another language such as French, Spanish or Arabic preferred.
Travel
Approximately 10-15% of the time, primarily to/within the various CRS regions, and sometimes in remote areas with minimal amenities available.
Qualifications
QUALIFICATIONS
- MA or EdD in relevant field or equivalent relevant work experience
- 10 years of Adult Education curriculum development or relevant work experience in education/training/learning & development/international development
- Demonstrated expertise designing and delivering training using the principles of adult learning
- Demonstrated experience in delivering technology enhanced solutions, developing organizational level strategy and implementing at a global scale.
- Excellent oral and written (English) communication skills.
Preferred Qualifications
- 5 years of relevant operational experience in the field of professional health, safety and/or security
- Professional instructor license or certification
- Experience in working with professional training actors
- Experience in overseeing build out of online L&D activities
- Language skills in Spanish, French or Arabic preferred
- Prior experience in international development/NGO sector desirable
- Demonstrable experience in integrating new knowledge transmission styles into L&D portfolio
Technical/Professional Skills
- Strong cross-cultural skills
- Ability to train and convey information to a variety of personnel on various skill levels
- Excellent interpersonal and problem-solving skills
- Excellent writing skills and communication skills
- Diplomatic, able to manage conflict and move groups toward consensus
- Good judgment and sound decision-making skills
- Excellent organization and planning skills, detail-oriented, ability to work on multiple tasks simultaneously
- Strong initiative and self-motivated, with a commitment to humanitarian principles
- Able to work without close supervision, experience with remote management
- Proficiency in MS Office and L&D software
About Us
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.
About The Team
General Requirements
CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements
. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
