Sheen Center For Thought and Culture – On-Call House Staff

Archdiocese of New York • Part-time • New York, NY, US • $16 / hour • 2m ago

Archdiocese of New York
Sheen Center For Thought & Culture
On-Call House Staff

Overview/Purpose:

This position is a part-time, on-call guest services position within the Sheen Center front-of-house operations area. Assignments will be in multiple areas and may include work at the front desk, box office, concessions or serving as an event attendant or usher. A key focus of this hybrid position is to help shape an exceptional guest experience for patrons following established Sheen Center guidelines.

Work Location: 18 Bleecker Street, New York, NY 10012

Reports to: Patron Services Manager

Responsibilities:

Greet patrons to the facility and provide appropriate direction to seats in the theatres or other rooms in the facility.
Answer phones providing basic information about shows and facilities and directing calls as appropriate depending on daily assignment.
Perform basic office functions as needed depending on daily assignment.
Sell and process tickets, studio rentals, and/or concession items depending on daily assignment.

Education, Experience, and Skills:

A Bachelor’s degree in a relevant field is preferred, but not required.
Equivalent work experience with an arts venue or experience working in the customer/guest services industry.
Proficiency with MS Office products required. Experience with Point of Sale and AudienceView ticketing software systems preferred.
Ability to multi-task and have exemplary interpersonal communication, phone and guest services skills.
Must have positive professional attitude and appearance.
Ability to work independently as well collaboratively as part of a team.
Be in strong alignment with Sheen Center mission and goals.
Ability to work in a fast-paced environment with flexible hours including required nights and weekends. Assignments may include light lifting up to twenty-five pounds and standing for long periods.

Compensation for this position is fixed at $16.50 per hour.
This position is considered on-call, non-exempt, and eligible for overtime.

Interested candidates should send a cover letter and resume to:
NyalaHall@sheencenter.org