ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
Compensation Package:
- Medical, prescriptions, dental and vision insurance
- Retirement savings plan with company match
- Company-paid and supplemental life insurance
- Flexible spending accounts
- Paid vacation, sick and personal leave
- 11 paid holidays
- Professional development and training
- Tuition reimbursement
- Employee referral bonus program
- Flexible work arrangements
- Clinical supervision for licensed social workers and counselors
JOB SUMMARY: The Medical Assistant performs comprehensive clinical and administrative medical assisting duties in the behavioral health medication clinic that
serves adults with serious and persistent mental illness, many with co-occurring somatic and substance abuse disorders.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Provide support at the front desk welcoming consumers, scheduling and coordinating consumer appointments.
a. Assist consumers on the phone and in person.
b. Verify consumer insurance and scan insurance card in electronic medical records.
- Update consumer medical histories.
a. Maintain consumer electronic medical records prior to appointments.
b. Review Providers’ notes and document treatment coordination note in Credible for recommendations including Physicals completed by Primary Care Physician in the Clinic. Print lab reports daily for any and all labs ordered by Providers.
c. Print notes from DBH’s EMR (ICAMS) for new consumers being seen for initial Psych evaluations.
d. Ensure all consumers have Primary Care Physician (PCP) entered in profile.
- Administer medication for consumers.
a. Assist with obtaining medication authorizations as needed.
b. Follow up with consumers and/or their treatment teams about medications not picked up, medicines not received from the pharmacy, or other medication issues to ensure continuity of care. Pick up medication Pharmacy has delivered.
- Serve as liaison between doctors and consumers.
- Provide consumer education on somatic health issues.
- Count, compute, and reconcile checks from parish reimbursements and general donations. Complete the Agency form Check/Cash Receipts Log (CR-B) detailing
checks collected that will be given to Finance.
EDUCATION and EXPERIENCE:
- High school or GED.
- Certification from an accredited Medical Assistant Program.
- One-year experience working in a Behavioral Healthcare setting.
- One-year experience working as a Medical Assistant.
SKILLS and COMPETENCIES:
- Written, verbal and interpersonal communication skills. Problem-solving skills.
- Ability to work under pressure and adapt to changing priorities. Ability to maintain discretion and confidentiality.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
