The Shallow Subsidy Case Manager works under the direct supervision of the Veteran Services Coordinator. The SSVF Shallow Subsidy initiative provides rental assistance to very low-income and extremely low-income Veteran households who are enrolled in SSVF.
DUTIES AND RESPONSIBILITIES:
- Completes all paperwork and reports in a timely manner as required by supervisor and funding sources.
- Offer case management services, which may need to be increased if a crisis or unanticipated service need arises, to participants to assist Veteran households in maintaining their housing stability.
- Assist viable clients with employment programs such as Homeless Veterans Reintegration Program (HVRP).
- Collaborate on co-enrollment with their local HVRP and collaboratively manage cases, along with other necessary referrals and resources to support our Participant households in maintaining housing stability.
- Serves as the administrative point-of-contact for HUD-VASH and GPD referrals for SSVF services.
- Communicate with partners (PHAs,VAMCs,state/county programs, 211 & Related hotlines) about potential for Shallow Subsidy.
- Participates in assigned meetings and trainings as related to program. Participates in the implementation and ongoing development and continuous improvement of the program.
- Ensures immediate and thorough communication to supervisor of any program problems and provides recommended resolution to identified problem. Performs other duties as assigned.
- Maintains a positive work atmosphere by acting and communicating in a manner that fosters good relationships with customers, Veteran clients, external colleagues and management.
The above statement is intended to describe the general nature and level of performance expected in this position. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required.
QUALIFICATIONS:
- Knowledge of entitlement programs and program regulations, federal, state and community resources and expertise in navigating these resources.
- Commitment to the mission of Catholic Charities.
- Must possess strong interpersonal and communication skills.
- Personal transportation required.
- Workable knowledge of office software, especially Microsoft Word and Excel.
EDUCATION AND/OR EXPERIENCE:
- Bachelor’s degree in social work or human services
- or 5-10 years related experience
LANGUAGE SKILLS:
- Good oral communication skills required.
- Ability to write clearly and proficiently for completion of documentation
Please submit resumes to hr@camdendiocese.org.
