Job Overview:
Pleasant and kind demeanor required, must be detail oriented and capable of multitasking. Must possess good communication skills and interpersonal relationship skills.
Duties:
- Answer incoming calls;
- Coordinate and schedule burials with funeral directors or customers directly;
- Location inquires;
- customer complaints/concerns
- Write up service requests for grounds work;
- Genealogy inquires
Requirements:
- Proven experience in customer service or sales
- Excellent communication skills to interact effectively with customers
- Proficiency in data entry and navigating computer systems
- Bilingual proficiency in Spanish is a plus
- Ability to multitask and prioritize workload effectively
Join our team today and embark on a rewarding career as a Customer Service Representative!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Ability to Commute:
Ability to Relocate:
- Buffalo, NY: Relocate before starting work (Required)
Work Location: In person