Job Details
Description
Community Manager
CLASSIFICATION: Full-time, Non-Exempt, Benefits Eligible
COMPENSATION: $24 Per hour + ability to earn performance bonuses
TEAM: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.
Key Duties & Responsibilities
- Monitor Redstone Key Performance Indicators (KPI’s) on-site, which involves managing the property to the approved operating budget, overseeing the lease-up of the property, collect rents, manage delinquency, and submit weekly and monthly reports to Redstone.
- Create a positive environment that enhances the experience for our residents
- Build and maintain relationships with campus and community resources
- Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations
- Work collaboratively with other staff members in a highly entrepreneurial environment.
- Manage projects ranging from marketing initiatives to construction projects
Experience & Qualifications
- 2+ years of student housing or multifamily property management experience
- Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
- Ability to manage projects and multitask several processes at once under stressful conditions
- Experience with Entrata Software or familiarity with PM software is a plus
- Detail-oriented work ethic, experience managing to a budget, P&L ownership
- Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
- “Client-ready” professional demeanor and presentation. Previous client interface experience required.
