Community Support Specialist 1

Catholic Charities of the Archdiocese of Washington • Full-time • Remote (Washington, DC, US) • $20 / hour • 4d ago

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

Medical, prescriptions, dental and vision insurance
Retirement savings plan with company match
Company-paid and supplemental life insurance
Flexible spending accounts
Paid vacation, sick and personal leave
11 paid holidays
Professional development and training
Tuition reimbursement
Employee referral bonus program

JOB SUMMARY: The Community Support Specialist 1 position works collaboratively within an interdisciplinary treatment team to provide case management services to adults with mental illness as defined by DC Mental Health Rehabilitation Services regulations using a Strengths Based Recovery Model. The position performs administrative work providing accurate and comprehensive documentation of all services within specified time limits.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Deliver community support services to identified adults with mental illness.

- Provide interventions specified in the IRP to each assigned consumer.
- Support consumers during mental health crises as needed and/or directed.
- Assist consumers in developing interpersonal and coping skills, including adapting to home, school, and work environments.
- Provide mental health education, support, and consultation to consumers to families and other support systems the consumer has in the community which is directed exclusively to the well-being and benefit of the consumer.
- Assist consumers to increase social support skills and networks that are necessary to enable and maintain independent living and ameliorate life stressors.
- Conduct regular home visits to assess consumer’s strengths and needs and level of care.
- Educate and assist consumers with learning or re-learning activities of daily living (ADL) skills necessary to improve quality of life, including attainment of health care benefits.
Coordinate delivery of services with interdisciplinary treatment team
- Communicate updates on consumers on caseload to the treatment team.
- Participate in daily rounds and quarterly case reviews on disengaged consumers.
- Work with colleagues to determine boundaries and overlapping service delivery.
Conduct services in person or via telehealth.
Perform administrative work through accurate and complete documentation of all services (billable and non-billable) in Credible by the next business day. Within 90 days of employment, show proficiency using the Credible EHR to include:
- Use of the electronic calendar for scheduling all activities.
- Completion of all daily routines and other functions which contribute to a paperless and mobile environment.
- Use of smart phones for recording brief entries such as No Shows/Cancellations and use of dictation function to promote efficiency and achieve documentation expectations.
Maintain an average of five (5) billable hours for every working day after 90 days of employment (holiday, sick, personal and vacation days are excluded).
Attending all administrative, in-service education and other meetings as required; weekly individual supervision required with Clinical Manager (team meetings do not count as supervision).
Attending a minimum of three (3) skill development training courses each year.
Perform all other job-related duties as assigned.

EDUCATION and EXPERIENCE:

GED or HS Diploma.
2 years of direct service experience in a social service setting with adults who have mental illness.

SKILLS and COMPETENCIES:

Driving is required. Must have valid local driver’s license and clean driving record.
Skill in the use of computer systems (preferably in a PC, Windows-based operating environment) and MS Office products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)