The Care Coordination Program Supervisor provides clinical and administrative supervision of a team if Care Manager Specialists and is responsible to oversee and ensure delivery of high quality services to qualified Medicaid recipients enrolled in the St. Joseph's Medical Center Care Coordination program. The program supervisor is responsible to lead and monitor practices to include face-to-face, telephone outreach, assessments, Plans of care, intervention, referral, and linkage to services. The Care Coordination Program Supervisor complies and maintains programmatic data reports, works with Health Home staff and health providers to ensure positive health outcomes for all clients. The supervisor reports to the Administrative Director of Care Coordination and is responsible to ensure timely and accurate data, submissions and record keeping.

Requirements

Minimum one year supervisory experience required.
Ability to perform in a busy, changing, multi-tasking work environment.
Excellent written and verbal communication skills.
Excellent interpersonal skills
Excellent organizational skills
Excellent computer skills
Proficient in data reporting system
Proficient in Microsoft Outlook, Word and Excel
Working knowledge of medical and/or behavioral health care environments and terminology.

Additional Requirements:

Collaboration and implementation with regard to departmental initiatives and goals
Demonstrates leadership and mentoring skills
Demonstrates knowledge of NYS, Health Home and SJMC policies, procedures and mandates
Demonstrates proficiency in electronic health record databases
Demonstrates time management and organizational skills
Demonstrates critical think and conflict resolution
Ensures quality delivery of services
Demonstrates effective communication skills
Demonstrates effective interpersonal skills

Education Requirements:

Master's Degree in social services or behavioral health related field required.
Professional license preferred (LMSW, LCSW, LMHC, etc)

Valid driver's license in good standing

Computer skills to include PC-based computer applications for management reporting systems, database systems, Microsoft Outlook, Word and Excel.

Location: Staten Island, NY

PAY:$58K-65K

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