About CRS

JOB DESCRIPTION

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Project Background

Since the crisis in Northeast Nigeria escalated in 2013, the food security situation has continued to worsen. Emerging data of June 2016 has revealed that the severity of the food, nutritional and WaSH crisis is well beyond emergency thresholds in Borno State. A growing number of people are in urgent need of food assistance, and alarming rates of acute malnutrition have been reported.

In this emergency context, IDP households are among the worst affected populations as displacement has resulted in the loss and destruction of key assets and the interruption of livelihoods. Furthermore, in Magumeri, Gubio and Kaga the majority of IDPs families have found refuge with host families, with whom they share already scarce resources such as shelter and water. As per CRS’ needs assessments, these communities are in immediate need of food, WASH, nutrition assistance, emergency shelter, NFIs to save lives and restore dignity. CRS has also identified agriculture and livelihoods as a key need and gap in the ongoing humanitarian response.

In order to effectively respond to the crisis, CRS emergency and early recovery programs in northeast Nigeria are focused on food security, NFI, WASH and shelter, for both IDPs and host families. Where possible, CRS will seek to maximize project impact, efficiency and effectiveness by adopting market-based approaches – through e-vouchers and the RedRose OneSytem platform – leveraging integrated programming and empowering targeted communities through participatory approaches.

Job Summary

Under the direction of the MEAL Manager, the MEAL Officer will be responsible for all MEAL related activities including, but not limited to monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, recalibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports. The MEAL officer will be based in Maiduguri with frequent trips to the project area and will report to the MEAL Manager but will also work closely with the CRS Emergency MEAL Coordinator for technical support

Responsibilities

Track the project performances vs. project indicators
Create and manage databases to ensure the traceability of the project beneficiaries and assistance provided
Participate to a household level Endline study at the closure of the project
Regularly conduct on site monitoring and post distribution monitoring surveys
Carryout market assessments for new and existing project sites
Regularly collect and analyze market price data.
Review, clean and analyze all project data, including but not limited to: beneficiary registration, Endline study, onsite monitoring, post activity monitoring, price data, final evaluation.
Ensure that the project’s Real Time Evaluation are conducted in a timely manner and as per donor’s regulations.
Ensure the project final evaluation is timely conducted.
Elaborate, review, and test all M&E tools.
Promote the use of Information Communication Technology for Development (ICT4D) solutions throughout the project including for the registration of beneficiaries, the registration of traders/vendors, the monitoring of the project activities, the post distribution household surveys, the post distribution market surveys, the baseline study, and the mid-term and final evaluations.
Establish and manage a system to track beneficiary and non-beneficiary’s feedback and complaints management.
Ensure a timely submission of the Endline study report, post distribution monitoring reports, market monitoring reports, feedback and complaints management reports, and other evaluations reports.
Support the development and testing of electronic data entry questionnaires using Comcare, Red Rose collect, Kobo collect, (or other software as needed) during periodic surveys and data analysis using appropriate statistical package.
Train enumerators and daily workers on data collection tools and on the utilization of iPads and/or android devices.
Supervise data collection exercises.
In coordination with the ICT4D Specialist, maintain the project’s stock of IT equipment (including vendor phones, program phones, solar panels, Bluetooth printers, etc.).
Collect and share lessons learned, best practices, success stories and innovations stemming from program implementation.
Formulate and share clear recommendations for improved programming implementation.
Compile yearly beneficiary data.

Required Languages - English and Hausa are required and proficiency in any other local languages (Kanuri) desirable.

Travel - Must be willing and able to travel up to 20% of the time to field locations throughout the work week.

Knowledge, Skills And Abilities

Excellent interpersonal skills must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
Ability to maintain confidentiality and privacy.
Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.
Demonstrated commitment to gender-responsive and safe/dignified programming.
Attention to details, accuracy and timeliness in executing assigned responsibilities.
Proactive, results-oriented and service and customer-oriented.
Understanding of NGOs’ and other entities responsibility to protect beneficiaries from sexual exploitation and abuse.
Demonstrated commitment to gender responsive programming.
Excellent organizational, analytical, oral and written communication skills.
Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.

Preferred Qualifications

Experience in participatory action planning and community engagement.
Experience monitoring projects and collecting relevant data preferred.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Supervisory Responsibilities : Project Assistant MEAL

Key Working Relationships

Internal: Other Emergency MEAL Officers, Program Managers, MEAL Coordinator, Emergency Program Officers, ICT4D Specialist, Operations Staff

External: Local partners, Red Rose team, enumerators, external consultants and other key stakeholders

Qualifications

Basic Qualifications

Bachelor’s or master’s degree in information and technology management, Statistics or any other relevant equivalent degree
At least 4 years full time experience in Monitoring, Evaluation, Accountability and Learning, preferably with an international NGO.
Thorough technical knowledge and experience in MEAL.
Demonstrated experience in database management
Demonstrated appropriateness of quantitative statistical management programs including Microsoft Access, SPSS, EPI-INFO, STATA, and Microsoft Excel. Knowledge of Microsoft Power BI will be an added advantage.
Familiarity with GIS and GPS technology.
High degree of competency and comfort with information and communication technology used for MEAL
Strong group process design and facilitation skills, including developing and leading workshops
Team-oriented and strong interpersonal skills.
Demonstrable experience working with Information and Communication Technologies (software and hardware).

Safeguarding

CRS is committed to ensuring the safety and well-being of all people who interact with our work. We uphold the highest standards of safeguarding and expect all staff and partners to respect and protect the dignity and rights of everyone from any form of harm, abuse, harassment, or exploitation. All staff are required to follow CRS’s safeguarding policies and procedures and to complete mandatory safeguarding e-learning courses upon hire and on an annual basis.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship

Agency Leadership Competencies

Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS' talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

CRS is an Equal Opportunity Employer

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