Description
The Thrift & Gift Store Coordinator plans, supervises, monitors and evaluates the daily operations of the Thrift and Gift Store. The Thrift & Gift Store Coordinator is responsible for establishing and maintaining guest services, oversees and is accountable for the operation of the stores ensuring maximum sales and profitability through merchandise, inventory, expense control, and monitoring operating costs and shrinkage. Recruitment of and maintaining relationships with our volunteers & staff is a key role.
The Diocese of Orlando four core values lay the foundation for the work performed by its employees.
1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living.
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.
Requirements
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Actively promotes the vision and mission of the Thrift and Gift Store.
- Coordinates all operations in store.
- Increases sales and knowledge of the store within the community.
- Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives.
- Discusses and helps create marketing/promotion strategy for the store, including sales and events, with our Communications Coordinator.
- Controls shrink & expenses.
- Improves in-store aesthetics, flow, and organization.
- Ensures stores are well stocked while maintaining a clean, attractive, and safe environment.
- Trains volunteers in cashiering, inventory, and customer service skills.
- Coordinates with store assistants and all cashiers/volunteers to achieve maximum efficiency.
- Conducts opening and closing of store operations.
- Produces daily and monthly reports as needed.
- Accurately processes daily sales drops with Parish Bookkeeper.
- Welcomes and attends to customers and volunteers.
Supervisory Responsibilities:
- Supervises all paid employees and volunteers of the Thrift & Gift Store.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- Associate’s Degree preferred in business management or equivalent.
- Minimum of two years’ experience in retail sales and two years supervisory experience.
- Basic mathematical abilities, including the ability to add, subtract, divide, multiply, and tabulate figures.
Organizational/Interpersonal Skills:
- Excellent organizational skills are required. Knowledge of principles and processes for providing customer and personal services.
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Strong teamwork skills required. Excellent time management skills required.
Language/Communication Skills:
- The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences.
- The ability to read and understand information and ideas presented in writing and maps.
- Good verbal communication skills and excellent active listening skills.
- Strong English language skills in both spoken and written word.
Physical Requirements: This position frequently requires moving stock, stocking shelves, organizing donations and keeping the store in customer-ready condition. This position also requires the ability to:
- Process information and merchandise through computerized POS register system.
- Freely access all areas of the store including selling floor, stock area, and register area.
- Operate and use all equipment necessary to run the store.
- Climb ladders.
- Move or handle merchandise throughout the store generally weighing 0-50 pounds.
- Work varied hours/days to oversee store operations.
