The Care Coordination Program Supervisor provides clinical and administrative supervision of a team if Care Manager Specialists and is responsible to oversee and ensure delivery of high quality services to qualified Medicaid recipients enrolled in the St. Joseph's Medical Center Care Coordination program. The program supervisor is responsible to lead and monitor practices to include face-to-face, telephone outreach, assessments, Plans of care, intervention, referral, and linkage to services. The Care Coordination Program Supervisor complies and maintains programmatic data reports, works with Health Home staff and health providers to ensure positive health outcomes for all clients. The supervisor reports to the Administrative Director of Care Coordination and is responsible to ensure timely and accurate data, submissions and record keeping.
Requirements
- Minimum one year supervisory experience required.
- Ability to perform in a busy, changing, multi-tasking work environment.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills
- Excellent organizational skills
- Excellent computer skills
- Proficient in data reporting system
- Proficient in Microsoft Outlook, Word and Excel
- Working knowledge of medical and/or behavioral health care environments and terminology.
Additional Requirements:
- Collaboration and implementation with regard to departmental initiatives and goals
- Demonstrates leadership and mentoring skills
- Demonstrates knowledge of NYS, Health Home and SJMC policies, procedures and mandates
- Demonstrates proficiency in electronic health record databases
- Demonstrates time management and organizational skills
- Demonstrates critical think and conflict resolution
- Ensures quality delivery of services
- Demonstrates effective communication skills
- Demonstrates effective interpersonal skills
Education Requirements:
- Master's Degree in social services or behavioral health related field required.
- Professional license preferred (LMSW, LCSW, LMHC, etc)
Valid driver's license in good standing
Computer skills to include PC-based computer applications for management reporting systems, database systems, Microsoft Outlook, Word and Excel.
Location: Staten Island, NY
PAY:$58K-65K
