Position Title: Administrative Assistant
Reports To: Managing Director, Grand Rapids Catholic Cemeteries
FLSA: Hourly/Non-Exempt
Hours: Full Time, 40 hours per week, daytime
Effective Date: September 2024
Location: Holy Cross Cemetery, Grand Rapids, MI (primary)
BROAD STATEMENT OF RESPONSIBILITIES:
Perform a wide range of administrative and office support activities for the managers and supervisors to facilitate the efficient operation of the cemeteries.
SPECIFIC DUTIES:
· Meet with grieving families in the planning of a burial.
· Answer, screen and transfer inbound phone calls.
· Receive and direct visitors and clients.
· General clerical duties include photocopying, fax and mailing.
· Maintain electronic and hard copy filing system. High level of accuracy expected.
· Retrieve documents from filing system.
· Handle requests for information and data.
· Resolve administrative problems and inquiries.
· Prepare written responses to routine inquiries.
· Prepare and modify documents including correspondence, reports, drafts, memos and emails.
· Schedule and coordinate meetings, appointments for managers or supervisors.
· Open, sort and distribute to appropriate location incoming correspondence.
· Maintain office supply inventories.
· Coordinate maintenance of office equipment.
· Maintain records for petty cash and perform regular balancing of funds with Managing Director or person designated by Managing Director.
· Perform other related duties as assigned or directed by the Managing Director.
· Assist grounds personnel in locating grave locations for burials, entombments, inurnments, repair of any item associated with these locations (i.e. vases, markers, landscape, etc.). High level of accuracy expected.
· Coordinate with Funeral Homes to complete interment paperwork and information to schedule a burial. High level of accuracy.
· Schedule burials by placing pertinent information on calendars for Sexton prior to burial taking place.
· Maintaining accurate records and spread sheets.
EDUCATION AND EXPERIENCE
· Computer skills and knowledge of relevant software.
· Knowledge of operation of standard office equipment.
· Knowledge of clerical and administrative procedures and systems such as filing and record keeping.
· Knowledge of principles and practices of basic office management.
KNOWLEDGE, SKILLS, ABILITIES
· Must be able to read and speak English.
· Communication skills-written and verbal.
· Planning and organizing.
· Prioritizing.
· Problem assessment and problem solving.
· Information gathering and information monitoring.
· Attention to detail and accuracy.
· Flexibility.
· Adaptability.
· Customer service orientation.
· Teamwork.
· In-depth knowledge of the Catholic Church including familiarity with structure, function, and institutions is preferred.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS (if applicable):
Physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight.
Please send a cover letter and a resume. Thank you!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you compassionate and willing to work with families who have lost their loved ones?
Experience:
- Office management: 1 year (Required)
Ability to Commute:
- Grand Rapids, MI 49504 (Required)
Ability to Relocate:
- Grand Rapids, MI 49504: Relocate before starting work (Required)
Work Location: In person