Essential Functions of the position are detailed below and include any physical requirements below that.
- Provides proficient, on time and approachable customer service for WIC food center customers which includes greeting customers and responding to questions. Helps customers on the description of merchandise, provides direction to product location and services offered in the center (both Catholic Charities and other community services). Maintains accurate knowledge WIC services.
- Bags customer purchases for appropriate handling by customer and for maintaining the integrity of the product.
- Verifies customer's participation in the WIC program, validates coupons, and correctly scans items on the register. Ensures coupons/vouchers are provided to the Center Director in a timely manner.
- Assists with accurate inventory of all food products daily. Follows departmental procedure and ensures the proper display, pricing and rotation of all merchandise. Assists in checking the condition of merchandise and notifying directors of damaged products or those products which have expired or are soon to expire.
- Unloads product from trucks and organizes stock room as needed. May operate back-room equipment including pallet jack, dolly, flatbeds and electric jack.
- Cleans cases, shelves, coolers, and conducts other light maintenance duties in the center including light mopping and sweeping, dusting and cleaning of shopping carts.
- Helps ensure the internal and external environment of the center is free from any safety hazards. Reports concerning issues immediately to the Assistant Center Director, Center Director, or the identified Lead Associate in charge.
- Must be able to work day, evening, nights, and weekends. Must be able to work at other WIC center locations.
This position may require the operation of Heavy Machinery as defined in the Catholic Charities of the Archdiocese of Chicago Community Development & Outreach Services Drug and Alcohol Policy ("COOS Drug and Alcohol Testing Policy").
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
X Kneel and move from sitting, bending, kneeling or standing multiple times a day
X Push and pull objects up to 50 pounds
X Climb up and down up to 3 flights of stairs at a time
X Lift up to 50 pounds
Additional Requirements:
Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
X Background check, including any program specific requirements
Physical examination
X Drug Testing
TB Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
Additional Requirements:
Immediate Supervisor: WIC Food Center Assistant Director
Directly Supervises: N/A
Indirectly Supervises: WIC Food and Nutrition Center Associates
Education and Experience Requirements:
Relevant Education:
Preferred: High School
Minimum: GED
Relevant Experience:
Preferred: 3-5 years Retail Experience
Minimum: 1-2 years Retail Experience
Certification/Licensure:
Preferred: N/A
Minimum: N/A
