St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner! We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner.
St. Patrick Center, a ministry of Catholic Charities, is hiring an Intake and Retention Specialist. The specialist will utilize wrap-around philosophy and techniques to assist clients who have successfully moved from transitional to permanent housing, self-sufficiency, and stability in the community for a period of one year. In addition, the specialist will coordinate all HERO intakes and admissions, meet with all potential admissions, and gather all needed documentation. The specialist will work with all retention clients for up to one year to provide follow up case management and assist clients with continued success in the community. The specialist will assist clients to maintain family and natural supports in the community, collaborate with the clients, Financial Stability Counselor (FSC) and the Substance Use Counselor (SUC) to track the success of the Individual Service Strategy/Treatment Plan of Care (ISS), coordinate individualized services for housing placement, the involvement of providers working in the home and community setting and document all support related to activities and services. The core working hours are Monday through Friday, 8am to 4:30pm. The salary range is between $40,000 and $50,000.
- Visit client monthly to track ISS goals for one year after transition to permanent housing.
- Make phone calls to client, landlord, natural supports, employer, etc. if unable to meet in person.
- Document each visit/attempt in Empowered Case Management (ECM)
- Provide support and resources as needed/available to aid clients in achieving ISS and treatment goals.
- Contribute to the ideas and processes of the ICM team.
- Assist with housing placement based on the desires of clients.
- Work with FSC to address long-term financial stability needs.
- Assist team members in addressing the needs of the clients by providing vouchers (e.g., transportation, clothing, furniture, food, etc.), hygiene kits, job referrals, or any other necessary referral (e.g., mentoring, substance abuse, mental health, advanced training opportunities, etc.)
- Coach clients to make solid, well-informed decisions.
- Asses the clients’ strengths, desires, and immediate/long-term needs
- Develop or contact family and natural supports which exist in the community.
- Collaborate with the wrap-around team that was developed with proper releases signed by the clients.
- Receive input from ICM team members regarding employment, housing, mentoring, substance abuse, and other immediate/long-term needs.
- Complete daily and monthly departmental paperwork
- Update daily clients’ electronic files in ECM and include any types of contact with client, services, or any internal or external referrals made.
- Refer client to additional resources to address other service needs (i.e., legal assistance, VA benefits, community substance abuse counseling, etc.)
- Research additional benefits available to enhance service being provided.
- Engage the client, the family and natural supports within the community setting (when feasible and desired by the clients)
- Meet with referrals weekly to determine eligibility.
- If deemed ineligible, refer to appropriate program.
- Complete all initial paperwork by providing informed consent of program guidelines and procedures.
- Complete all property management paperwork.
- Coordinate with VA on move in date
- Document intake and referral into (ECM)
- Other duties as assigned.
- Bachelor’s degree from an accredited university or college required.
- BSW preferred, or equivalent experience with proof of ability to perform effective case management.
- Trauma informed care trained.
- Knowledge of housing first
- Knowledge of harm reduction
- Knowledge of housing and other supportive service resources
- Ability to follow, understand and meet grant requirements, including paperwork.
- Ability to engage and work with community agencies and programs.
- Interest in helping substance abuse/recover clients reach their full potential.
- Ability to work well with a wide range of people in various settings.
- Excellent computer skills
- Ability to process large amounts of data.
- Ability to handle confidential information.
- Ability to remain calm in stressful situations.
- Ability to manage a large caseload.
SKILLS REQUIRED FOR SUCCESS IN JOB
- Driver License is required (MO residents require Class E).
- Reliable vehicle is required.
- Current and valid auto insurance is required.
- Ability to work a minimum of 37.5 hours per week.
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
