Operations Assistant 2

Catholic Community Services • Full-time • Vancouver, WA, US • $22 - $26 / hour • 2m ago

$22.73 - $26.14 HR/DOE

Join our Team! We offer an excellent benefits package!
3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *

Bertha’s Place (62 units) and Bertha’s Place Too (29 units), are non-congregate shelters for people experiencing homelessness. The populations served are single women, couples with a female head of household, and people over 55. Bertha’s Place shelters are secure access 24-hour/7-day a week low barrier shelters with the primary goal of helping support program participants regain permanent housing.

The Operations Assistant, working under the Operations Manager is responsible for assisting with all clerical duties for Southern Region Division; managing data collection; maintaining reporting databases; providing information and referral services; recruiting, orienting, training, and identifying volunteers for Bertha’s Place and Bertha’s Too; and scheduling volunteers to work in the programs as needed.

I. MAJOR DUTIES AND RESPONSIBILITIES

A. Serves as the Operations Assistant for the Southern Region division.

1. Collects and inputs statistical data needed to produce reports as needed for funders and other departments within CCS:

a) Monthly reports include:

Volunteer Report as needed
Bus Pass Tracking
Key Card Tracking
Meal Count Report
Assist Operations Manager with the Spend Down Report

b) Quarterly reports include:

Assist Operations Manager with Clark County Reports
CCS Internal Reports as needed
Surveys at least annually

2. Assists with annual and ongoing events at both shelters.

3. Orders supplies and tracks purchase orders for the division.

4. Provide additional data regarding program services to the Clark County and VHA as needed.

B. Serves as the Volunteer Coordinator for the Southern Region by ensuring an adequate number of volunteers are available to assist with the efficient operation of the shelters.

1. Interviews, approves and schedules volunteers, ensures completion of paperwork and runs background checks.

2. Sets up and maintains volunteer records and maintains a volunteer tracking sheet.

3. Provides basic orientation and health & safety orientation to volunteers.

4. Keeps a record of volunteer hours worked.

5. Maintains contact with volunteer groups.

6. Assists with the annual volunteer appreciation event as needed.

C. Administrative Support

1. Administers monthly bus passes to clients, enters service into case management software.

2. Administers key cards and key fobs to new employees.

3. Post monthly resource calendar in both shelters.

4. Coordinates and oversees the day-day operation of the front desk at both shelters. Maintain and file shelter sign in sheets, ensure the printers are serviced and replace paper/ink as needed, answer inquires that come in, manage donations, etc.

D. Supports Faculties/Maintenance Department

1. Coordinate and track maintenance request forms.

2. Monitor maintenance project/repair process.

3. Communicate with vendors and landlords to coordinate requests and resolve any issues that arise as needed.

E. Other duties as assigned

F. Develops and maintains resource directories and stays current on availability of resources within the community to provide assistance to individuals seeking assistance. Maintains relationships with local organizations who can provide assistance to those in need. Ensure data collection and reporting as needed.

A.Minimum Qualifications

1. High school Diploma.

2. Previous experience related to office admin/clerical work

3. Strong computer skills and experience with Windows based Word and Excel.

4. Good communication skills both oral and written

5. Strong interpersonal skills

6. Applicant must successfully pass required background checks prior to an offer of employment.

7. Must have reliable transportation, valid driver’s license, auto registration and automobile insurance.

8. Must have an acceptable driving record per CCS’ driving policy. (required to provide current driving abstract)

9. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services

10. Support and contribute to a creative, collaborative and respectful environment that promotes teamwork

11. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

B.Preferred Qualifications:

1. Associates Degree in social service or related field

2. One-year experience as a volunteer coordinator

3. One-year experience working with people who are homeless and with a range of disabilities (mental, physical, or addiction).