Full Time
8:00a - 4:30p
Job Summary: Responsible for the day-to-day operations of selected primary care practices and/or other specialty or sub-specialties, as required.
Minimum Education: Bachelor's Degree in clinical, business-related fields, mathematics or statistics. Master's Degree preferred.
Licensure, Registration and/or Certification: None.
Work Experience: Previous healthcare experience preferred.
Knowledge, Skills and Abilities: Above-average skills in writing reports and preparing presentations. Demonstrated and substantial expertise in the use of Microsoft Word, Excel, and PowerPoint. Experience with analytics and statistical software packages preferred. Strong ability to interpret financial and operational performance data as it relates to financial and operational management of each practice site. Superior interpersonal skills that allow for effective, independent communications. Ability to master the day-to-day clinical workflow of the electronic medical record and its related capabilities.
Essential Functions and Responsibilities: Ensures efficient and effective office processes and workflows are in place that achieve high-quality patient care while adhering to established policies and procedures for each clinical practice site by: 1. Promoting optimal performance in the use of the electronic medical record and standardized procedures and workflows at each practice location. 2. Manage supervisors and office operations to seamlessly navigate and coordinate care for patients as they receive healthcare services within Saint Francis Health System and from external medical providers or systems. 3. Conducting meetings and initiating phone contact with physicians and staff at each practice site on a regular basis to address practice access and patient experiences, as well as other provider concerns or issues. Forecasts, analyzes, explains and seeks to improve upon the statistical and financial performance and other operational achievements of multiple medical providers and their respective offices. Determines capital needs through collaboration with physicians, staff and upper-level management and as well prepares the necessary justification and presentation materials to warrant approval of expenditures. Serves as a communicative leader to providers and their office staff in explaining and successfully complying with legislative rules and regulations, clinical quality measures, value-based purchasing programs, and other initiatives undertaken by the Saint Francis Health System and its Warren Clinic.
Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
Working Relationships: Direct Supervision of others - No. of people supervised: (10-25) Reports directly to the executive director of primary care and surgical services. Prepares and gives performance evaluations. Works directly with patients and clinicians. Works with clinicians and patients. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Corporate Administration - Warren Clinic
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability