Archdiocese of New York
Inner-City Scholarship Fund
Data and Operations Associate
June 2024
Overview:
The Data and Operations Associate works closely with the scholarship, development, and operations teams in support of Catholic schools and students in the Archdiocese of New York.
Direct Supervisor: Senior Manager, Operations
Responsibilities:
- Maintain student records in data systems and network folders.
- Address operational inquiries and assist staff in resolving issues.
- Assist with the coordination of student sponsor mailings.
- Monitor and respond to email and web-form inquiries.
- Assist with donor acknowledgment letters.
- Implement systems and procedures for tracking student correspondence.
- Ensure internal procedures and program descriptions are documented, updated, and distributed as needed.
- Answer the main phone line, respond to parent inquiries, and direct other callers as appropriate.
- Maintain shared office calendars.
- Assist with communications and outreach to schools.
- Assist the scholarship team in parent outreach.
- Assist with school-based programs as needed.
- Perform additional duties as assigned.
Performance Standards:
- Ensure that all situations are handled promptly and with discretion.
- High level of accuracy and attention to detail.
- Good time management skills and the ability to prioritize effectively.
- Ability to multi-task.
Education, Experience, and Skills:
- Bachelor’s degree.
- Exceptional ability to stay organized.
- Computer literacy, including word processing, database, Google Forms, and spreadsheet proficiency.
- Raisers Edge experience or related CRM system a plus.
- The ability to work autonomously while keeping the direct supervisor apprised of issues, problems, opportunities, and progress.
- Ability to work collaboratively with colleagues to create a results-driven, team-oriented environment.
- Bi-lingual a plus.
Compensation range for this position is $15.00 – $16.08/hour.
This position is full-time and considered non-exempt and eligible for overtime.
Interested candidates can send a cover letter and resume to:
Myrna.Anderson@archny.org
