Outreach – Atlantic/Cape May Counties
This position provides SSVF Case Management services to Veteran households to develop and achieve individual stabilization plans. This role will operate across Camden and Gloucester Counties and meet with Veterans in the office and the field.
DUTIES AND RESPONSIBILITIES:
- Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the three categories of participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income veteran families are likely to congregate, and develop communication/updates with the VA and other key housing and community providers.
- Screen potential program participants for program eligibility using VA-approved forms and follow-up with applicable agencies to verify information including veteran and income status.
- Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan.
- Provide service coordination between the program and community partners, for persons served and their families/supporters.
- Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans.
- Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to, or maintenance of, permanent housing.
- Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.
- Communicate effectively (under confidentiality rules) with client's service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization.
- Ensure appropriate use of and documentation of any temporary financial assistance.
- Ensure that veterans and their families receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community.
- Ensure participant category reassessments are completed according to specific SSVF requirements.
- Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning.
- Complete all appropriate reporting in HMIS and other systems as required.
- Complete other duties as needed and requested.
The above statement is intended to describe the general nature and level of performance expected in this position. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required.
QUALIFICATIONS:
- Knowledge of entitlement programs and program regulations, federal, state and community resources and expertise in navigating these resources.
- Commitment to the mission of Catholic Charities.
- Must possess strong interpersonal and communication skills.
- Personal transportation required.
- Workable knowledge of office software, especially Microsoft Word and Excel.
- Able to deal with ambiguous situations.
- Possess and routinely apply analytical skills,
EDUCATION AND/OR EXPERIENCE:
- Bachelor's degree in social work or human services
- or 5-10 years related experience working with homeless individuals and families including veterans is a plus.
LANGUAGE SKILLS:
- Good oral communication skills required.
- Ability to write clearly and proficiently for completion of documentation