JOB DESCRIPTION
JOB TITLE: Case Manager
JOB CLASSIFICATION: Exempt Full Time (40 hours total)
DEPARTMENT: Catholic Social Services, McAuley House
Housing and Homeless Services Division
REPORTS TO: Program Supervisor
DIRECT REPORTS: None
SUMMARY:
Provide Social Worker-Case management services to clients of McAuley House Residential Program, according to social service standards of Catholic Social Services and the Office of Homeless Services
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Complete intake paperwork on new clients and orient them to program.
- Complete full assessment of each assigned client.
- Develop a comprehensive Individual Service plan, based on identified needs that include Long Term Goals, Objectives and incremental behavioral Action steps with specific target dates and appropriate timeframe for completion.
- Monitor progress of Service Plan goals and objectives.
- Assist clients with individual medical, mental health, Social Security and County Assistance Office appointments, as needed.
- Maintain and update (monthly) individual client Medical Logs and Narcotic prescription distribution sheets in the Medical Office and in individual client charts.
- Create and update Medical Providers List and Medications List in client chart.
- Maintain client medications in file, assisting clients with the organization of medications, removing unused medications, and disposing of them properly.
- Enter Progress Notes into client electronic chart on a weekly/biweekly basis or whenever pertinent information regarding client medical, mental health and drug and alcohol history needs to be recorded.
- Document all pertinent housing information into Progress Notes, i.e., required AACO Housing documentation needed to complete AACO (Department of Public Health and HIV Health) Application and all other meetings with housing providers, visits to new apartment locations, transitioning to independent living, clients moving out and any discharge information that is needed to close the chart.
- Maintain statistical information regarding program outcomes for regular reports to Catholic Social Services (Harmony), OHCD (Care Ware) and OHS/HMIS (Client Track.)
- Meet with all new clients at least once a week or more if necessary during first month of residency. Bi-weekly meetings after the initial intake period.
- Monitor health and all prescribed client medications.
- Monitor compliance in all treatment programs.
- Complete housing applications.
- Maintain case files for all assigned clients emphasizing accuracy and order while meeting with the professional standards of Catholic Social Services and other funding providers.
- Provide individual counseling within competency limits.
- Conduct resident group meetings as scheduled.
- Meet with McAuley House Program Supervisor for individual supervision weekly or as scheduled.
- Develop and maintain a comprehensive collection of resources and referral sources available to clients. Refer clients to appropriate resources.
- Be available to work a flexible work schedule to accommodate occasional various evening and weekend activities.
- Participate in training opportunities and scheduled meetings.
- Perform other duties as assigned.
RELEVANT EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:
- At least two years social service experience.
- Computer literacy.
- Knowledge of homelessness, substance abuse, and mental illness preferred.
- Compassion and desire to work with homeless women living with HIV/AIDS.
EDUCATION:
- BSW or comparable Bachelor's degree
EXPERIENCE:
- At least two years social work experience
- Valid Driver's License
PHYSICAL REQUIREMENTS:
- Ability to stand, sit, walk, climb stairs, operate controls, reach out with hands, occasionally lift objects up to 40 lbs.
