This position is located in Dover, Delaware. Catholic Charities of the Diocese of Wilmington is seeking a Safe Release Support Fingerprint Specialist to capture fingerprints for potential sponsor and/or household member as part of the Office of Refugee Resettlement background check for release of minor into sponsor’s care. This is a component in the assessment for family reunification to ensure minors are released into a safe home environment. In addition, the Fingerprint Specialist will assist potential sponsors with filling out necessary documents, explain the family reunification process and provide local resources.
The schedule for this part-time position is Tuesday and Thursday, 12:00 pm - 8:00 pm, and Saturdays as needed.
Essential Functions:
- Coordinate with shelter case manager in scheduling fingerprint appointments to accommodate sponsor’s date/time request.
- Create electronic files of fingerprint appointments and upload necessary documents in a case management system.
- Identify local medical/mental health/education/legal resources to assist with social support for sponsor and minor.
- Complete an HHS/ACF/ORR background check for use of WEBS laptop and network.
- Comply with HHS Rules of Behavior for Use of HHS Information and Resources, ORR Policy and Procedures and LIRS Safe Release Support Program Site Operations Manual.
- Maintain confidentiality and appropriately handle sensitive information in compliance with HIPAA standards.
Qualifications:
- High school diploma or equivalent, and a minimum of two years’ experience in general office and customer service, or equivalent combination of education and experience.
- Demonstrated proficiency in the use of Microsoft Office Suite and email clients.
- Detail oriented, organized with good time management skills.
- Fluent in English and Spanish.
- Ability to work as part of a team.
- Demonstrated cultural competence with the ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds.
- Excellent oral and written communication skills.
- Ability to work independently, establish priorities and exercise sound judgment to complex, sensitive and confidential situations.
- Willingness to consent to and ability to pass a criminal background check in accordance with federal/state/local laws.
- Commitment to the mission and values of Catholic Charities of the Diocese of Wilmington.
Requisition: 55
Job Type: Part-time
Pay: $21.10 per hour
Expected hours: No more than 28 per week
Experience level:
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you possess two years of experience in general office and customer service?
- Do you possess demonstrated proficiency in in Microsoft Office and email clients?
- Do you possess the ability to work as part of a team?
- Are you detail oriented with good organizational and time management skills?
- Are you fluent in both English and Spanish languages?
- The schedule for this part-time position is Tuesday and Thursday, 12:00 pm - 8:00 pm, and Saturdays as needed. Are you available during this time?
Education:
- High school or equivalent (Required)
Experience:
- General office and customer service: 2 years (Preferred)
Language:
- English (fluently) (Required)
- Spanish (fluently) (Required)
License/Certification:
- Driver's License and insurable driving record (Required)
Location:
- Dover, DE 19901 (Preferred)
Ability to Commute:
- Dover, DE 19901 (Required)
Ability to Relocate:
- Dover, DE 19901: Relocate before starting work (Required)
Work Location: In person