Overview:
This person is intended to provide part-time, as-needed/on-call support to Sheen Center operations on a per event basis. Usher staff in particular has a key role in shaping the customer experience for guests of the space.
Reports To: Executive Director
Specific Duties:
- Provide support to the House Manager during performances and other events.
- Facilitating entry into the theater(s), including contactless check-in
- Assisting patrons in navigation of the space, i.e. directing patrons to their assigned seats, directing flow of patron traffic, and answering general patron questions.
- Help ensure patrons and clients enter and exit the building in a safe manner.
- Help maintain safe public gathering practices at the Sheen Center in accordance with all SC COVID-19 safety protocols, such as conducting temperature checks upon entry; health form screenings, enforcing social distancing throughout spaces and wearing of proper facial coverings by patrons; making sure exits are clear of obstructions, egress paths are observed, and help disperse any congregation of guests in the building and/or on the sidewalks.
- Assist patrons with mobility issues.
- Sanitize SC equipment, where appropriate, after usage in compliance with SC COVID-19 protocols
- Other FOH-related tasks, as needed
Experience:
Equivalent work experience in performing arts venues and/or a background in customer service are preferred. Strong interpersonal skills and the ability to be a team player.
Compensation for this position is fixed at $16.50 per hour.
This position is considered on-call, non-exempt, and eligible for overtime.
Interested candidates should send a cover letter and resume to:
NyalaHall@sheencenter.org
