Looking for a rewarding career with a purpose?
Come see why the Cleveland Plain Dealer has named Catholic Charities one of the top workplaces for 10 years in a row.
If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn’t just an organization that provides help to those in need in our communities—it’s a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need.
At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services
Benefits:
- Health Insurance starting your first day
- Tuition Reimbursement
- 401k plan including employer match
- Competitive Time Off Benefits
- Career Planning and Development
- And more!
The initial focus of this position is to provide special events and support linkages/referrals for pregnant mothers and mothers and their newborn children. Under the direction of the Help Me Grow director, the outreach coordinator is primarily responsible for 1) developing parent education events and community events and 2) building relationships with key referral sources to support linkages and referrals with key partners with providers focused on maternal and infant health. This position will be responsible for building internal relationship with leads from various Catholic Charities programs and services while also building connections externally.
Responsibilities:
- Ensure the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of
- Builds referral network by developing and maintaining relationships with key business and program partners, such as hospitals, pregnancy centers, infant mortality prevention coalitions, and other community organizations and stakeholders.
- Keeps an active list of program partners, outreach conducted, and communicates results to the Help Me Grow team.
- Responds timely to requests for program information, promotional material, and works with the marketing/communications staff to develop that material.
- Participates, creates, and attends community outreach events, parent education groups, focus groups, and other functions that create opportunities to build relationships, share resources, and distribute educational materials.
- Strengthens relationships with residents of the local community and builds trust and confidence in the system and its programs.
- Fosters relationships with additional social service agencies and other key organizations that aim to improve targeted client outcomes and needs.
- Coordinate events and linkages to parent education, maternal and infant health education.
- Documents all encounters, including individual, group and telephone contacts, in a timely manner and consistent with organizational policies and procedures.
- Provides and facilitates internal/external referrals to evidence-based programs that support the needs of our Help Me Grow families.
- Conducts presentations for internal and external individuals and entities to promote the program services.
- Coordinates all non-home visiting grants to ensure deliverables are met through effective programming and services provided.
- Perform other duties necessary to accomplish
Working Conditions and Physical Demand:
- Normal office
- Frequent travel throughout Catholic Charities’ sites to attend meetings and to connect to the 8 counties served.
- Finger dexterity, holding, grasping, repetitive motion to manage correspondence, faxing, copying, answering phones, forms/documents, computer keyboard and client files required on a frequent
- Frequent sitting, talking, listening/hearing with staff/client, answering
- Organizing and coordinating
- Frequent use of computer and telephone/cell
- Ability to bend and lift up to 30 lbs. on a frequent basis for moving and lifting supplies.
- Ability to work effectively in conditions that may sometimes be exposed to extreme temperatures sun, rain, heat/cold occasionally.
Knowledge and Experience:
- Communicating with staff, community agencies and civic
- Knowledge of the local continuum of care and various resources available to address the psychosocial needs of the population served.
- Understands or is able to learn about evidence-based programs focused on parenting, maternal and infant health.
- Knowledge and understanding of the needs of parents, children and families in a variety of underserved settings.
- Ability to effectively engage diverse individuals in a group setting and foster a trusted relationship, when appropriate
- Demonstrates superior customer service, oral, and written communication skills, and is detail-oriented, organized, and timely.
- Ability to function as a member of an inter-disciplinary team and can coordinate/communicate well with various disciplines in social services.
- Ability to adhere to Help Me Grow policies and procedures, follow confidentiality/privacy guidelines, and maintains keen awareness of reporting/statutory/licensing requirements as indicated.
- Must have working knowledge of computer applications, and if applicable ability to navigate through electronic health record system.
Requirements:
- BA preferred; Associates Degree required.
- Community Health Worker is preferred.
- Ability to work flexible hours for scheduled events.
- Experience conducting community outreach and engagement is both desired/preferred, but not required.
- Must have knowledge and experience in coordinating outreach events.
- Must have experience and expertise in tracking client and partner interactions.
- Ability to take direction as well as working independently.
- Ability to work with a dedicated team.
- Must have the ability to effectively manage a variety of concurrent and varying activities.
- Must have excellent oral, written and interpersonal communication skills.
- Must have the ability to relate to a wide variety of persons, as well as organization and systems both public and private.
- Good working knowledge of computers and Microsoft Office software.
- Must have valid Ohio Driver’s License and reliable means of transportation for travel.
- Final applicant is required to be fingerprinted to complete background check.