Refugee Health Education and Outreach Liaison (RHEO)
Ministry: Newcomers – MRS
Primary Office: Woodbridge
Hours per Week: 40
Starting Hourly Rate $24.14
Telework Available: Hybrid 1 day after 90 days of training.
Position Description
The Refugee Health Education and Outreach Liaison of the Catholic Charities Diocese of Arlington (CCDA), Migration and Refugee Services (MRS), assists refugees with healthcare needs and health- related education under the Refugee Health Education and Outreach Program (RHEO). The Health Liaison plays a vital role in identifying resources that will benefit the health of each client. The Health Liaison should establish relationships with refugees, provide health information as needed, and assist with understanding of any medical treatment or referrals.
Position Responsibilities
- Provide follow-up, as needed, for conditions identified during the refugee health screening and recommendations made by staff of the local health departments (LHD).
- Provide support and assistance to resettlement agency staff on health and mental health service delivery issues. This may include assisting clients with health and mental health-related barriers to achieving self-sufficiency and integrating into the community.
- Facilitate the provision of needed follow-up services through coordinating with the Resettlement and Placement (R&P) staff, MRS Employment staff, and local Health Department (LHD).
- Facilitate scheduling follow-up care through coordination with the R&P staff, Employment staff, the LHD staff, and the Department of Medical Assistance Services (DMAS).
- Assist with addressing health needs identified during development of the Comprehensive Resettlement Plan and work closely with employment staff with the goal of client self-sufficiency.
- Facilitate the delivery of mental health services through the coordination with the local Community Services Boards or other providers.
- Assist the resettlement staff with emergency refugee health needs.
- Facilitate the delivery of health training and identification of educational materials for staff and refugees.
- Ensure that clients are referred to National Health Insurance Marketplace.
- Research local community health providers and programs to improve refugee health.
- Maintain well-organized case notes.
- Coordinate with other programs and agencies to provide services to refugees.
- Participate in monthly conference calls facilitated by the State Refugee Health Coordinator’s Office.
- Participate in any trainings provided by the Virginia Department of Health, the Department of Behavioral Health and Developmental Services, and other trainings that will inform staff about refugee health and health access issues.
- Participate in quarterly Virginia Community Capacity Initiative (VCCI) meetings and co-lead the Health Working Group; attend other community stakeholder meetings, as appropriate.
Qualifications & Skills
- Excellent oral and written communication skills in English.
- Bilingual in English and one other language spoken by clients required: Dari, Pashtu, Arabic, Amharic
- Must be sensitive to the service population’s culture and must have the ability to communicate in a culturally competent manner.
- Should be detail orientated and able to multitask.
- Must be proactive and create a cooperative and positive relationship with clients and US Ties
- Must be able to assist clients to solve difficult problems under pressure.
- Must be able to consistently work towards self-sufficiency with all clients and reflect the mission and the goals of Catholic Charities with minimal day-to-day supervision.
- Attend regular supervision meetings, case consultations, and assist with the development of crisis mitigation strategies.
- Able to keep informed of the social services policies and practices in all counties and localities where clients are resettling.
- Maintain information about service providers for health care, health education, transportation, and interpretation.
- Flexible to work irregular hours.
- Proficient in Microsoft Word and Office products.
- Commitment to mission, goals, and services of Catholic Charities Diocese or Arlington
Education And Experience
- Bachelor’s degree required.
- Two (2) years of previous direct work experience in a culturally diverse environment. (Preferably refugee resettlement).
- Strong presentation and interpersonal communication skills.
- Microsoft, Excel, and PowerPoint skills.
- Must have a valid U.S. driver’s license, 3 years of U.S. driving experience and be willing to transport clients in CCDA agency vehicles.
Physical Demands
- Sitting for periods of time and some light lifting up to 25 lbs.
BENEFITS: Vacation, Sick, Paid FML*, 16 paid holidays in 2024, Medical, Dental, Vision, Pension, Employee Assistance Program, Diocesan School Tuition Reimbursement K-12 . Closed between Christmas and New Years.*
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