Senior Case Manager – Atlantic & Cape May Counties
This position provides SSVF Case Management services to veteran households to develop and achieve individual stabilization plans. This role will operate across Atlantic and Cape May Counties and meet with Veterans in the office and the field.
Duties and Responsibilities:
- Case Management including assessing client needs, develop a Housing Stability Plan, administer and provide Temporary Financial Assistance as needed.
- Provide clients with referrals for services.
- Provide follow-up services to clients.
- Maintain an organized and accurate client file system.
- Provide data and narrative information for periodic reports.
- Ability to navigate a client tracking system and maintain current data and reporting.
- Consults with program applicants to assess need and determine program eligibility, ensuring that clients obtain needed supportive services through an intake assessment.
- Provides ongoing support and expertise through assessment, planning implementation, and overall evaluation of the Veterans' needs as drawn from his/her goal/action plans.
- Obtains information contributing to the client's situation and evaluates these, along with the client's abilities and skills.
The above statement is intended to describe the general nature and level of performance expected in this position. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required.
Qualifications:
- Knowledge of entitlement programs and program regulations, federal, state and community resources and expertise in navigating these resources.
- Commitment to the mission of Catholic Charities.
- Must possess strong interpersonal and communication skills.
- Personal transportation required.
- Workable knowledge of office software, especially Microsoft Word and Excel.
- Able to deal with ambiguous situations.
- Possess and routinely apply analytical skills.
Education and Experience:
- Bachelor's degree in social work or human services
- or 5-10 years related experience working with homeless individuals and families including veterans is a plus.
Language Skills:
- Good oral communication skills required.
- Ability to write clearly and proficiently for completion of documentation
