Purpose:
This position is located in Milton, Delaware. Catholic Charities of the Diocese of Wilmington is seeking a Direct Service Support Specialist to work with the clients of Casa San Francisco, an emergency shelter for adults. The shelter also offers a food cooperative for qualified households and an emergency food pantry. The Direct Service Support Specialist will provide support to the residents, facilitate their physical/emotional wellbeing, and assist them with their transition to housing.
The schedule for this full-time position is Monday through Thursday, 2:00 pm - 11:00 pm.
Essential Functions:
- Plans and assists with on-site individual and group activities.
- Presents a positive adult role model for residents.
- Supports residents with administration of medication.
- Responds quickly in emergency situations.
- Cultivates positive relationships with other Casa staff members and participates in all meetings and trainings.
- Assists in providing safe, temporary housing for residents by maintaining building security, enforcing rules and regulations with consistency.
- Orients new residents to the shelter and program.
- Plans and prepares all meals and ensures the overall cleanliness of the shelter.
- Adheres to appropriate staff/client professional boundaries.
- Answers and responds appropriately to all incoming phone calls and monitors out-going resident calls.
- Records in shift log and document unusual or problem behaviors or incidents.
Qualifications:
- High school diploma with one year of relevant work experience or equivalent combination of education and experience.
- Demonstrated ability to respond to an emergency or crisis situation.
- Ability to learn and administer 1st Aid, CPR and passive physical restraint when indicated.
- Ability to use plain and simple language to communicate.
- Proficient in keeping accurate records.
- Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds.
- Willingness to consent to and ability to pass a criminal background check in accordance with federal/state/local laws.
- Commitment to the mission and values of Catholic Charities.
Requisition: 44
Job Type: Full-time
Pay: $15.60 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person