Posted on 10/15/2024
Accepting applications
About This Position
Position Reports to:
Director of Admissions
Department:
Admissions
FLSA Status:
Non-exempt
Schedule:
Monday – Friday, 8:30 a.m. - 4:30 p.m.
Position Summary
The Admissions Operations Specialist will ensure effective and efficient processes and procedures related to graduate and undergraduate prospective student application processing and communication flow, as well as manage the day-to-day processes related to prospective student file management and office operations as needed. They will also assist the Operations Lead with running error reports and integration management, and student stage changes within the CRM.
Primary Responsibilities
- Use the CRM software to conduct day to day activities and make all necessary updates to student information accurately and efficiently to ensure timely processing of applications.
- Manage the flow of mail and general email inbox through Admissions and file all correspondence in both a timely and appropriate manner.
- Manage and review completed application files and determine merit scholarships.
- Various additional duties such as preparing and filing folders for new applicants, supervising SWOP students who do data entry and mail out packets and letters and updating stage changes in the CRM for prospective students.
This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.
Requirements
About our ideal candidate
Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:
Work Experience
- Clerical work inclusive of using computer software to manage daily tasks.
Competencies
- Action Oriented: Possesses a can do and will do attitude.
- Customer/Service Focus: Understands that serving our prospective students efficiently is a priority.
- Drive for Results: Has a knack for finding the most efficient way of getting something done.
- Interpersonal Skills: Works well and collaborates with different types of individuals who possess shared goals and a shared vision.
- Process Management: Has a detail attentive processing orientation and sees different functions and activities as part of a broader process.
Education
- High school diploma or Associates degree, or equivalent experience
Technical Skills
- Computer skills related to the use of software in managing day-to-day activities and inputting data as well as fixing data when it has been identified as incorrect.
- Ability to use Microsoft Office Suite.
Workplace Factors
- Ability to lift up to 25 pounds and bend-reach to put away marketing collateral and files, as necessary.
Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.
For other information and job postings, visit our website at https://www.franciscan.edu
Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.
