Summary: This position is the initial point of contact for Veterans facing homelessness to Supportive Services for Veteran Families (SSVF). The Outreach Specialist offers an initial introduction to the program, an eligibility screening for enrollment, and, makes the connection of eligible Veteran households to the Case Management Team. This role will operate across Camden and Gloucester Counties and meet with Veterans both in the office and in the field. The qualified candidate will have excellent communication and time management skills, be able to work with diverse populations and be committed to the mission of Catholic Charities.
Main Responsibilities
- Coordinate outreach efforts for the SSVF Program including but not limited to: networking with community organizations to identify Veterans who are currently experiencing homelessness or those Veteran households at risk of becoming homeless; participate with community continuum of care homeless programs.
- Develop a schedule to visit VA clinics, local hospitals, homeless shelters, Code Blue shelters, meeting places, community service agencies, any place that homeless and at-risk Veteran families could be identified.
- Develop program presentations for community outreach events.
- Screen potential participants for program eligibility as determined by the VA.
- Provide Veteran families with referrals and/or contact information for community resources as needed.
- Assist Veteran in obtaining documentation needed for eligibility screening and enrollment in the SSVF Program.
- Participate in program and professional training opportunities.
- Complete all appropriate reporting in HMIS and other systems as required.
- Complete other duties as needed and requested.
The above statement is intended to describe the general nature and level of performance expected in this position. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required.
Qualifications
- Knowledge of entitlement programs and program regulations, federal, state and community resources and expertise in navigating these resources.
- Commitment to the mission of Catholic Charities.
- Must possess strong interpersonal and communication skills.
- Personal transportation required.
- Workable knowledge of office software, especially Microsoft Word and Excel, other data management software.
- Willingness to learn about military culture.
- Possess and routinely apply analytical skills.
- Ability to write clearly and proficiently for completion of documentation.
Education/Experience
- Bachelor's degree in social work or human services
- or 5-10 years related experience working with homeless individuals and families. Working with veterans is a plus.
Work Environment
- Home office: 1845 Haddon Ave., Camden, NJ 08103
- Will carry files, travel to meetings, clinics, shelters, etc. within our service area and occasional travel outside of service area for training purposes.
Benefits
We offer a comprehensive benefits package that includes Health, Dental, and Vision Insurance, along with a Defined Contribution Plan for retirement savings. Employees are also covered by Life Insurance, Supplemental Life Insurance, and Short & Long-Term Disability. Additional protections include Accident & Critical Illness Insurance and Hospital Indemnity Insurance. To support work-life balance, we provide Paid Holidays, Paid Vacation, and Sick & Personal Time.