Description
Job Title: Guest Services Concierge
Department: Facilities Management
Reports To: Lead Building Maintenance Engineer
Location: New York Life Building – 20 W. 9th St., KCMO
Job Description:
Jury & Associates is in search of a friendly and professional Guest Services Concierge to provide personal services and security on site in downtown Kansas City, Missouri. We’re searching for an experienced individual who can provide high quality service to our clients and understands the importance of superb customer service. The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal).
Responsibilities:
• Greet clients and guests when they enter the building and guide them to their designated areas.
• Process important queries and manage customer expectations in a polite and friendly manner.
• Help with the setup of on-site events including tenant meetings, and banquets.
• Assist in light maintenance and custodial duties.
• Answer garage entry telephone and monitor surveillance cameras.
• Routinely patrol the building lobby and attached parking garage structure.
• Complete parking license agreements with monthly paid parkers.
• Enforce parking rules and regulations pursuant to policies in place.
• Ability to calmly perform duties and satisfy the needs of others during emergency situations.
Benefits:
• Health, Dental & Vision Insurance
• Health Savings Account (HSA)
• 401 (K) with employer match
• Paid Holiday & Time Off
• Paid Long-Term Disability Insurance
Requirements
Requirements:
• Minimum of 2+ years of client-facing experience.
• Basic computer literacy skills and talent for technology.
• Advanced written and verbal communication skills.
• Polite, friendly, and self-assured attitude.
• Skills in multitasking and good time-management.
• Ability to lift 25 pounds.
Jury & Associates is an Equal Opportunity Employer and participates in E-Verify.
A background check, and drug screen will be required prior to hire.
