The Advancement Coordinator supports the Advancement leadership team and plays a critical role in assisting the Advancement team as a whole. Primary responsibilities include responding to donor inquiries, maintaining constituent data, and preparing acknowledgments. The Advancement Coordinator manages office supplies, space and equipment, and assists with onboarding new employees.
ESSENTIAL FUNCTIONS
- Provide general administrative support to the Advancement Office, including processing ingoing and outgoing mail, and coordinating check requests and expense reports with the Finance department, room reservations, and setting up hybrid meetings.
- Work with the hiring manager to assist with the onboarding process of new Advancement staff including coordinating needed equipment, scheduling onboarding meetings, and provide access to other resources as needed.
- Collaborate closely with the President’s Office to communicate donor activity and Advancement team response, ensuring donor correspondence and other action items with the President’s office are efficiently and effectively managed and recorded.
- Keep ongoing inventory of all office supplies, CCAB-branded swag and volunteer appreciation items, and essential supplies, equipment at all Advancement office sites. Proactively collaborate with the team to identify additional needs for supplies and swag and place orders in a timely manner.
- Prepare donor visit materials and keep visit folders in stock.
- Assist with fundraising and volunteer event preparations and execution including managing the RVSP list, guest nametags, and confirming pack list.
- Prepare, produce, and distribute a regular schedule of donor reports, including coordination with other departments. As needed, coordinate with the Advancement Operations team to update and maintain reports.
- Perform data updates in Raiser's Edge database taken from a variety of sources in a timely and accurate manner. Maintain data integrity.
- Assist with gift entry into Raiser’s Edge database.
- Produce both batch acknowledgment letters and assist with personalized acknowledgement letters to major donors.
- Conduct baseline donor research including employment and contact information.
- Act as primary contact for donor service-related communications and questions. Answer phone calls and monitor/respond to general email box. Directs inquiries to the appropriate team member.
- Assist with individualized donor mailings as well as larger donor communications, ensuring accuracy and high standards.
- Assist in the creation and editing of donor and volunteer communications, including digital newsletters and emails. Ability to utilize marketing tools to assist the team in building and sending email templates.
- Assist in updating key information on the CCAB website or other various websites such as Charity Navigator and Candid.
- Work is performed in an office environment and event locations with the use of common office equipment. May require extended periods of sitting and standing and the ability to lift up to 25 pounds.
- Other responsibilities as assigned.
QUALIFICATIONS
- Bachelor’s degree in business, marketing, communications, or a related field and a minimum of 2 years of administrative experience. Associate’s degree, high school diploma, or equivalent with progressively responsible administrative experience considered. Ability to work occasionally in the evenings.
- Excellent written and verbal communication and problem-solving skills; comfort in a customer-service role representing CCAB to external audiences.
- Professional presentation with mature judgment and problem-solving skills. Ability to maintain professional boundaries and confidentiality.
- Ability to prioritize several projects and tasks simultaneously to meet regular deadlines.
- Willing to build and nurture effective working relationships emphasizing teamwork, respect, and excellence within a team and across the organization.
- Comfort with learning and implementing advancement protocols and best practices.
- Proficiency with Microsoft Office Suite, G-Suite and experience with ZOOM and Knowledge/experience with Raiser's Edge database and Constant Contact or similar email marketing software preferred.
- Highly detailed oriented.
- An interest in and commitment to the mission of Catholic Charities.
- Local travel as required.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org.
12/2024
