POSITION SUMMARY:
This is an exempt position that will be responsible for the residential functions of the program. This position works in conjunction with other positions at the program using a multidisciplinary approach for the provision of services. The program operates twenty-four hours a day, seven days a week, and activities are completed in accordance with agency policy and procedures, Office of Refugee Resettlement, federal, state, and local laws, accreditation standards, other regulatory guidelines, and tenants of the Catholic Faith. The incumbent in this position demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
Duties & Responsibilities:
Shelter Services:
- Creates and maintains a caring, safe, and clean service environment for the Children’s Village – Unaccompanied Minors Program.
- Conducts daily walkthroughs of the facility.
- Ensures intake and discharge processes of clients as required by policies and procedures.
- Ensures coordination of services meets the minors’ needs to include but are not limited to, food, shelter, clothing, medical, legal, clinical, and case management.
- Ensures staff oversees and manages the care, safety, and well-being of each minor.
- Ensures and maintains “line of sight and sound” supervision at all times and when applicable, provides one-on-one supervision.
- Ensures that ratio is maintained at all times and the program is appropriately staffed.
- Actively participates in interdisciplinary team meetings.
Operations:
- Assists in the formulation and implementation of policies and procedures as per regulatory requirements and makes revisions as needed.
- Assists in the development and implementation of systems based on services that minimize runaways.
- Reviews schedules completed by Team Leaders to ensure appropriate staff ratio at all times.
- Reviews and monitors all log entries.
- Oversees daily inspection of facility, vehicles, and grounds.
- Monitors the security cameras, documents and reports finding to Senior Director.
- Oversees programs’ multi-service components assuring the coordination and delivery of all services in a teamwork environment.
- Attends and participates in weekly staffing.
- Determines a minor’s supervision needs, as well as step up services.
- Oversees the inventory of janitorial supplies and equipment, educational supplies, and kitchen supplies.
- Ensures all chemical products are stored in accordance with safety guidelines.
- Ensures all material safety data sheets are in a binder for all chemicals.
- Responsible for tracking all repairs and maintenance; and communicating with the agency’s facilities staff.
- Ensures a schedule of life skill activities, vocational workshops leisure, and recreational activities are planned and conducted on a weekly basis.
- Ensures that educational packets are completed and provided to minors in care who are not yet able to attend school.
- Ensures temperature logs are being completed in a timely and accurate manner.
- Ensures safe food handling and sanitation regulations are implemented and followed.
- Ensures delivery log is completed accurately and in a timely manner.
- Ensures PH log is completed accurately and in a timely manner.
Human Resource Management:
- Provides supervision, direction, and support to residential and program staff.
- Ensures orientation and training are provided to staff according to regulatory body requirements.
- Schedules and conducts monthly staff meetings.
- Ensures that staff receive required training and professional development within the specified time frames.
- Provides ongoing supervision to each staff under the incumbent’s supervision.
- Conducts performance evaluations and/or improvement plans for all staff directly under his/her direct supervision.
Risk Management and Quality Assurance:
- Completes and submits timely and accurate Significant Incident Reports, CIP Reporting and any other required documentation as per Catholic Charities guidelines, state licensing requirements, ORR and PREA requirements, and COA Standards.
- Responsible for following up on all incidents.
- Ensures monthly fire drills are conducted and recorded.
- Annually assists in completing and submitting Tactical Plans.
- Annually assists in the distribution, collection, and aggregation of the Consumer Satisfaction Survey.
- Participates in the Performance Quality Improvement process.
- Monthly, Quarterly, and Annually track services for the completion of Quality Assurance Reports.
- Monitors the compliance of safety and health precautions and monitors staff compliance according to all governing bodies’ policies and procedures.
- Must be available to work beyond your regular schedule in crisis situations or if there is a declared agency emergency.
Administrative:
- Completes reports as required by regulatory bodies timely and accurately.
- Provides monthly programmatic reports.
Additional Duties:
- Participates in all related trainings, in-services, and staff meetings as required by COA and funding /licensing sources.
- Attends mandatory conferences and trainings as scheduled for professional development.
- Incumbent will comply with all policies, procedures, and requirements necessary to perform the functions of this position.
- On call 24 hours 7 days a week unless otherwise specified by supervisor.
- Performs other duties as assigned by supervisor.
Physical Demands:
- The work is usually sedentary but may require long periods of standing, walking, and /or bending and some light lifting. The work is mostly performed in a secure office setting.
- Travels locally and out of state if necessary.
Educational & Experiential Requirements:
- Bachelor's degree in education, psychology, sociology, or other relevant behavioral science
- 5 years of progressive employment experience with a social service or childcare agency or organization.
- Achieve and maintain a food handler certification within 90 days.
- Bilingual English/Spanish preferred
Job Type: Full-time
Pay: $70,331.04 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Education:
Experience:
- supervisory experience in social work or food pantry setting: 1 year (Required)
Ability to Relocate:
- Cutler Bay, FL 33157: Relocate before starting work (Required)
Work Location: In person
