Job Title: Family Success Network (FSN) Family Coach

Reports To: Family Success Network (FSN) Program Manager

Work Hours: Monday through Friday, full-time

Status: Exempt

Salary: $41,667 plus benefits per year

SUMMARY:

The Family Coach (FC) provides direct services to families including administration of screening tools, home visiting, parent education programs, resource management and referral, and family coaching. Performs other duties of a similar nature as may be required.

This position is a Grant Funded position, guaranteed through June 2025 with plans of yearly extensions

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides short-term, intensive, in-home supportive case management services for up to 30 families enrolled in FSN services. Services include: family coaching, parent education, basic life skills, financial literacy, service referrals, and concrete supports

FC utilizes Strength Based principles to help families outline goals for themselves, create space for behavioral change, and enhance protective factors.

Attends required trainings to achieve and maintain certifications necessary to role.

Collaborates with evaluation staff to facilitate and support the completion of the updated needs and resource assessment for the project and to adhere to evaluator guidance on evaluation/assessment administration.

Responsible for ensuring data collected and documentation of services is consistent with rules and regulations and requirements of program evaluation;

Actively engages with family and child serving systems, including attendance at community meetings, such as Family and Children First Council.

Represents the OCTF at any required national and local trainings and meetings.

Works as a team with other agency personnel.

Adheres to the agency’s Code of Ethics.

On occasion, hours of work may exceed normal business hours; ability to work non-traditional work hours including weekends and holidays.

Performs other duties of a similar nature as may be required; as assigned.

QUALIFICATIONS:

Bachelor’s degree in social work/counseling, or related field and or licensed social worker preferred but not required.

Experience with Case Management, home visitation, and providing non-judgmental support to families.

Experience providing peer support and culturally responsive services to families or children, including prevention or treatment related to child abuse and neglect;

Has current training and/or credentials, or will receive training and/or credentials upon hiring, for the following programs: Triple P Positive Parenting, Motivational Interviewing, Financial Literacy, Strengthening Families Protective Factors Framework, Ohio’s Practice Profiles, Ohio’s Keeping Children Safe; Trauma-Informed Care.

SKILLS & KNOWLEDGE:

Excellent verbal and writing skills;

Effective with computer software, proficient in Microsoft, experience with virtual platforms, such as Zoom and Microsoft Teams.

Demonstrated experience working within systems to remove barriers for families seeking services, as well as ability to arrange interagency meetings designed to coordinate services and ensure effective collaboration;

Experience ensuring data collection and documentation is consistent with rules and regulations as prescribed by both applicable state and federal laws and policies.

Willingness to attend further training as needed

Familiarity with working in a Trauma Informed Environment

Valid Ohio Driver’s License with good driving record, proof of insurance and reliable transportation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, and / or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

To understand responses to traumatic life events, the concept of a trauma informed environment, vicarious trauma and the need for self-care.

We are committed to promoting Diversity, Inclusion, and Equity throughout our organization and culture. We strive to understand and appreciate the individuality of every employee and create a better place to work for all. We nurture a culture where everyone positively acknowledges equity through action and is aware, understanding, and appreciative of diversity.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

It is the policy of West Side Catholic Center to provide reasonable accommodations to qualified individuals with a disability who are either applicants for employment or are current employees. Should you require any assistance or reasonable accommodation to complete this application or participate in interviews, please make a note on the application or notify the interviewer.

West Side Catholic Center is pleased to be an Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: $41,667.00 per year

Benefits:

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule:

8-hour shift

Monday to Friday

Work Location: In person

Job Types: Full-time, Part-time

Pay: $41,667.00 per year

Expected hours: 40 per week

Benefits:

403(b)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift

Ability to Commute:

Cleveland, OH 44113 (Required)

Ability to Relocate:

Cleveland, OH 44113: Relocate before starting work (Required)

Work Location: In person

WEST SIDE CATHOLIC CENTER

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Family Success Network Family Coach