Constituent Advocate

(Honolulu Office)

Office of Congresswoman Jill Tokuda

SUMMARY:

Rep. Jill Tokuda is looking for an enthusiastic and highly motivated individual to join her

district staff in her Honolulu Office. This position works with constituents who request

assistance and acts as a liaison to federal, state, and local agencies. The ideal

candidate would have strong customer service skills and the ability to write quickly and

effectively. Attention to detail and the ability to work in a fast-paced environment is

required.

ESSENTIAL JOB FUNCTIONS:

● Works with constituents who request assistance and maintains up-to-date files

on all cases.

● Manages casework through a constituent management system and handles

cases in a timely and responsible manner, which includes working with federal,

state, and local agencies.

● Answers phones, checks voicemail, and responds to calls or refers calls to

appropriate staff. Greets and assists visitors.

● Reviews, processes, and distributes mail.

● Prepares written responses to constituent inquiries and congratulatory

messages.

Candidates must be able to work a flexible schedule, including occasional nights and

weekends. Interested candidates are requested to submit a cover letter and resume to

hawaii02jobs@gmail.com.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $65,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

Schedule:

Ability to Commute:

Ability to Relocate:

Work Location: In person

U.S. House of Representatives- Rep. Jill Tokuda

New Jobs