Philadelphia, PA
Apr 5, 2024

The Relationship Manager is a full-time position that reports to the Director, Partner Development. This position will support organizational partner relationships throughout the 5-county greater Philadelphia area. The Relationship Manager will also act as the main relationship with assigned organizational partners to communicate relevant projects and initiatives. Paramount to this position is the ability to work with a high degree of independence and manage various partners at once, while maintaining a clear view of how each partner interacts with the mission of CFGP.

Responsibilities

Steward a portfolio of 150-175 accounts, including parishes, organizations, ministries and/or schools.
Build strong organizational partner relationships to maintain old business and acquire new clients.
Actively promote CFGP funds, development consulting and planned giving promotion to assigned accounts.
Collaborate with various CFGP departments to ensure they fulfill all organizational partners’ requests.
Act as the main liaison to share messages related to CFGP initiatives, or relevant initiatives of the Church of Philadelphia.
Encourage synergies between CFGP and organizational partners for volunteer or other partnership opportunities.
Attend internal and external meetings.
Provide professional assistance and interaction with assigned account donors (via phone, computer and face-to-face), as needed.
Resolve complaints and keep track of all processes that pertain to the organizational partners needs.
Collect and analyze data concerning partner behavior to understand changing needs.
Maintain current understanding of CFGP and assigned special project initiatives, focus areas, successes, and overall project results to effectively communicate to organizational partners.

Required Education and Experience

Minimum Bachelor’s degree and 5+ years experience with a preference on demonstrated success in a fund development or sales / marketing role. Experience working within Faith-based organizations preferred but not required.

Required Skills and Abilities
- A structural understanding of the Archdiocese of Philadelphia is a plus.
- Develop and maintain strong, positive working relationships with different levels of leadership throughout the Archdiocese including pastors, parish leaders, diocesan directors, as well as donors and various lay board and committee members.
- Strong communication and interpersonal skills, with a focus on donor and client relations.
- Ability to maintain a high level of confidentiality.
- Excellent written and oral communication skills that are effective with a wide range of audiences.
- Exceptional understanding of philanthropy and resource development as it relates to Catholic, not-for-profit organization.
- The ability to work in a fast-paced environment, problem solve, manage multiple priorities, and take initiative with minimal supervision.
- The ability to work independently and as part of a team.
- Superior organizational skills and deadline driven.
- Demonstrated computer skills and proficiency with Microsoft Office Suite programs – experience with a constituent management software is preferred.
- Maintain current knowledge of trends in the field of fundraising and attend career development workshops and/or seminars as needed/required.
- Ability to convey a high degree of commitment and passion for mission of CFGP.
- Performs other duties as needed.
- Have access to a car and valid driver’s license and attend on-site meetings throughout the 5-county area.

The Catholic Foundation of Greater Philadelphia

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Relationship Manager