Position Information

Job Title

Retention Data Specialist

Campus

Jersey City Campus

Department

Academic Affairs

Full Time, Part Time, Adjunct

Full Time

Job Description

About Saint Peter’s University

Saint Peter’s is one of 27 Jesuit colleges and universities in the United States. Established in 1872, the University blends a unique learning experience shaped by rigorous academics, internships that provide real-world experience, community service, and a genuine, caring community that supports alumni long after graduation. With an undergraduate student-faculty ratio of 12-to-1 and a stellar faculty committed to student success, Saint Peter’s offers more than 50 undergraduate majors as well as master’s level and doctorate programs.

General Description

Reporting directly to the Director of Operations for Academic Affairs, the Retention Data Specialist will support data-informed decision making, assist in retention and graduation efforts using predictive analytics, early alerts and other early flagging activities based on accurate, real-time data, and train employees in using Navigate and related retention tools. The expected start date for this role is 04/01/2024.

Salary: $70,000; non-negotiable

Duties & Responsibilities

Collect, analyze, and maintain accurate and up-to-date student data.
Generate reports and dashboards to identify trends, patterns, and areas of concern related to student retention and graduation.
Compare real time data to historical data to identify trends and/or changes in student success indicators.
Analyze students’ academic performance in comparison to non-academic data points to paint a holistic picture of the overall student experience.
Collaborate with cross-functional teams, including but not limited to academic advisors, faculty, IT, and student support services, to improve retention efforts.
Communicate findings and recommendations to relevant stakeholders in a clear and concise manner.
Collaborate with academic advisors and faculty to provide actionable insights based on data analysis.
Conduct research to identify innovative strategies for improving retention rates and make recommendations for process improvements based on research findings.
Prepare regular reports for the Director of Operations for Academic Affairs and other senior leaders
Coordinate with academic advisors and student support services to implement timely interventions for at-risk students.
Conduct training sessions for faculty, staff, and administrators on the use of Navigate and other retention tools.
Provide ongoing support and guidance to users of these tools.
Stay current with updates and enhancements to retention technology platforms.
Track and document the outcomes of intervention efforts
Use statistical techniques to forecast student outcomes and recommend interventions.
Monitor the effectiveness of predictive models and make adjustments as needed.
Collaborate with IT to modernize data management, data governance, and data literacy of student success indicators.
Ensure compliance with relevant data privacy and security regulations.
Adhere to institutional policies and procedures related to data handling and reporting.
Serve on University committees as appointed and work on related, special projects and initiatives as assigned.

Qualification Standards

Master’s degree in information systems, mathematics/statistics, data science, education or a related field requiring data use, research, and/or analytics.
Strong technical, statistical, and reporting skills
Proficiency with office computing and data analysis tools.
At minimum, 1 year of experience in data analysis and predictive modeling.
Familiarity with student information systems and retention software (e.g., Navigate).
Strong communication and presentation skills.
Ability to think critically and produce patterns of student/client behaviors in oral and written formats.
Commitment to diversity, equity, and inclusion and to using data to close equity gaps and increase inclusion amongst different demographic populations
Attention to detail and commitment to data accuracy.
Demonstrated competencies to organize, set priorities, attend to details, and follow tasks through to completion.

Education

Master’s degree required

Physical Demands

Experience

Licenses (if applicable)

Working Conditions

Physical requirements

Posting Detail Information

Posting Number

PS419P

Position Posting Date

Close Date

Open Until Filled

Special Instructions to Applicants

Quick Link

https://saintpeters.peopleadmin.com/postings/3636

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Retention Data Specialist