Description:

Purpose and Scope

To support the Diocese of Phoenix in its mission to Encounter the Living Christ, the Employee Relations Manager is responsible for facilitating and managing complex employee related matters at the Diocesan Pastoral Center under the supervision of the Sr. Director of Human Resources. This position also provides consultative support to all affiliated parishes, schools, agencies, and other Catholic entities within the Diocese of Phoenix while fostering a welcoming work environment helps support employee wellbeing, of our most valued asset, our employees.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Has a good understanding and supports the mission of the Diocese of Phoenix and the role of the clergy, religious and lay employees of the diocese in fulfilling that mission.
Manages and maintains updated day to day employee relations log and activity for the Human Resources Department Team.
Provides guidance to managers and supervisors regarding employee relations inquiries.
Conducts HR related training sessions for HR community and parish and school leadership as requested.
Provides guidance in conflict situations involving supervisors and subordinates.
Provides consultation on employment related matters such as employee discipline, performance coaching, and employee terminations.
Helps to develop programs that support effective employee relations in line with the diocese’s mission, policies and procedures.
Collaborates with the HR Generalists, and Legal Office regarding employee-related matters under the supervision of the Sr. Director of Human Resources.
May attend court hearings, mediations, depositions, client conferences, unemployment hearings, and other HR compliance related proceedings when necessary or appropriate.
Stays current with federal, state, and Diocesan standards, employment laws, and regulations to best support compliant HR policies and procedures while working closely with Sr. Director of Human Resources.
Conducts HR reviews at the Diocesan Pastoral Center and collaborates with Parish managers, Pastor, and Principals to proactively identify and address any HR compliance recommendations.
Helps develop policies and procedures to ensure consistent and fair treatment of all employees.
Prepares and submits necessary reports to regulatory agencies as required.

Additional Job Functions

Provide support in all phases of HR key processes such as recruitment, onboarding, and performance management, as necessary.
Maintain accurate and up-to-date employee records and documentation.
Performs any other job-related functions, as necessary.

Knowledge, Skills and Abilities Required

Excellent oral and written communication skills.
Thorough understanding of state and federal laws concerning labor relations.
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
The ability to work effectively with a wide range of constituencies in a highly diverse multi- cultural community.
Experience in negotiation, coaching, team building and facilitation.
Proficiency in training and development techniques and practices. Ability to apply adult learning theories to training and development programs.
Ability to make decisions and operate independently with respect to complex issues and organization requirements with a high degree of exposure.
Knowledge of Microsoft Office applications software (Word, Excel, Access, PowerPoint, Outlook).
Experience with human resource information systems (HRIS).
Ability to demonstrate a high level of professionalism and confidentiality required when interacting with employees of the parishes, schools, and entities, and with people of varying backgrounds.
Excellent communication and presentation skills including the ability to write clearly and succinctly in a variety of communication settings and styles, fluency in Spanish highly preferred.

Requirements:

Minimum Qualifications

Must have knowledge of Catholic Church teachings and structures.
Active, practicing Roman Catholic in full communion with the Church.
Bachelor’s degree in human resources, employee relations, or related field.
Minimum of four years of professional human resource administration, including two years in employee relations preferred OR its equivalent through training, education, and other experience.
PHR/SPHR or SHRM certification preferred.
Fluency with Microsoft Office (Outlook, Excel, Word, PowerPoint) required.

Work Environment

This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanning machines.

Physical Demands

This is largely a sedentary role; however, some local travel is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Diocese of Phoenix Diocesan Pastoral Center

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Employee Relations Manager