Who are we?
At Catholic Charities, we’ve been dedicated to providing compassionate and high-quality social services since 1920. For over 100 years, we have worked to meet the unmet needs of those facing hardship in southeastern Wisconsin, offering innovative programs and services to remove barriers and support individuals and families.

Our team is made up of passionate professionals who serve people of all faiths and backgrounds, united by a shared commitment to make a meaningful difference. A career with us blends professional development with a mission-driven purpose. We are proud to be recognized as a Milwaukee Journal Sentinel Top Workplace in 2016, 2017, 2018, 2020, 2021, 2022, 2023, and 2024!

What will I do as an Office Assistant?
As an Office Assistant, you will play a key role in ensuring our clients and staff have the support they need to succeed. You will be the welcoming face and voice for clients who often face life’s toughest challenges. This role is more than administrative, it is about making every interaction count and ensuring our clients feel supported and respected.

Your responsibilities will include:

Answering calls and helping clients access the services they need, including providing information about agency programs.
Assisting both English- and Spanish-speaking clients with compassion and professionalism.
Maintaining and updating the client database to ensure accurate records.
Providing critical administrative support to our Therapists and Social Workers, allowing them to focus on what matters most—helping clients.

Hourly Wage:
$16.50 per hour

Benefits

Competitive health, dental, and vision insurance
403(b) Retirement Plan with a 2% match and 4% annual contribution
Generous PTO structure and 11 paid holidays
Business casual dress every day—and casual Fridays!

Qualifications

Fluency in both English and Spanish is required to best serve our diverse community.
A High School Diploma or Equivalent.
At least one year of experience in a receptionist, administrative assistant, or similar role.
Prior experience in nonprofit, social services, or the medical field is a plus but not required.
A passion for helping others and the ability to work an 8:30 a.m. to 5:00 p.m. schedule, Monday through Friday.

Why should I apply?
This isn’t just a job, it’s a chance to make a real difference in the lives of people who need it most. As an Office Assistant at Catholic Charities, you’ll contribute to a mission-driven organization committed to empowering those in need. You’ll have the opportunity to work in a supportive, collaborative environment where your skills make a tangible difference in the lives of clients and the success of the team.

Be part of a compassionate community making meaningful change every day. Join our team and help us carry out the mission to serve those in need!

Catholic Charities of the Archdiocese of Milwaukee is an Equal Opportunity/Affirmative Action Employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering.

Catholic Charities of the Archdiocese of Milwaukee also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.
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Catholic Charities of the Archdiocese of Milwaukee

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Office Assistant (Bilingual)