Position Summary: The Administrative Assistant/Memorialization Administrator performs basic clerical duties and customer service support to internal and external customers.

Compensation Data: Non-Exempt hourly pay ranging from: $21.63 - $25.00 based on experience.

Travel: Ability to travel to different CCA cemeteries throughout Ohio daily.

Key Responsibilities:

1. Create and maintain memorialization layouts ensuring accuracy and efficiency of the layout.

2. Facilitate the consistency and flow of memorialization layouts and administrative process.

3. Greet and assist customers at the counter, via email and telephone.

4. Provide exceptional customer service with all interactions.

5. Complies and maintains records of business transactions and office activities.

6. Order office supplies.

7. Filing, typing, organization of information.

8. Provide general office administration support.

What you will need to succeed:

Education & Qualifications:

High School Diploma or GED with 1-3 years of data entry, office administration experience preferred
Knowledge of Microsoft products including, but not limited to Outlook, Excel, and Word
Understanding of database software
Auto Cad experience a plus

Competencies:

Exceptional customer service skills
Exceptional attention to detail
Ability to work independently and comfortable working in all elements of weather
Ability to work on-site, in person including some Saturday’s.
Ability to operate a typewriter
Comfortable meeting or exceeding deadlines
Excellent oral and written communication skills
Adheres to company Safety and Security policies and procedures

Physical Demands:

Prolonged sitting
Frequent standing, walking, bending, kneeling, stooping
Ability to lift and or move up to 25 lbs.
Ability to use close vision and adjust focus

Work Environment:

On-site, in person

Why Join CCA:

Medical, Dental, Vision and Prescription Drug Insurance Coverage
HSA
Employer provided Life Insurance
FMLA, AD&D, EAP
403 (b) and pension plan
Paid Vacation and Holidays
Professional development assistance

Our Commitment and Difference:

Faith – Family – Trust – Compassion and Hope. CCA has been serving Catholic families throughout the Diocese of Cleveland since the mid – 1800s. Our caring staff will help you and your family with support and guidance as you find a place to cherish memories for generations to come. CCA is committed to ministering and assisting families before, during and after the death of a loved one. We are proud to be part of the Diocese of Cleveland, and we are dedicated to constant improvement and enhancement while staying up to date with the latest technologies.

Job Type: Full-time

Pay: $21.63 - $25.00 per hour

Schedule:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)
office administration: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Cleveland, OH 44105 (Required)

Work Location: In person

Catholic Cemeteries Association

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